Sandra Diaz
Miami Gardens,FL
Summary
Dependable, people-focused team member known for creating positive, welcoming experiences. A strong collaborator who brings care, energy, and reliability to every shift while supporting both customers and teammates.
Overview
8
8
years of professional experience
Work History
Relocation Guide
Medpro Healthcare Staffing
06.2022 - 09.2025
- Provided personalized relocation support by helping travel nurses secure housing aligned with their needs, preferences, and timelines.
- Built strong, trusting relationships through consistent one-on-one support and clear communication.
- Coordinated domestic and international travel arrangements, including airfare, hotels, and rental cars.
- Resolved relocation and travel challenges, including flight changes and cancellations, to ensure smooth assignment transitions.
Optical Receptionist
Optical Department of Miami
01.2021 - 06.2022
- Created a welcoming experience by greeting patients, answering phones, and addressing questions with care.
- Recommended frames, lenses, and coatings by listening to individual needs and preferences.
- Managed inventory for contact lenses and eyeglass frames, placing orders and processing shipments.
- Verified insurance eligibility, explained benefits, and collected copays with professionalism.
- Maintained organized patient records and processed transactions accurately.
Front Desk/Office Assistant
Rodolfo Perez MD Office
04.2019 - 12.2020
- Created a welcoming front-desk experience by greeting people and directing needs efficiently.
- Communicated clearly and kindly in person and over the phone to support positive interactions.
- Managed scheduling, confirmations, and updates with strong attention to detail.
- Handled payments and sensitive information accurately while maintaining trust and professionalism.
- Supported daily operations through organization, multitasking, and teamwork.
Sales Associate
CosmoProf Beauty Supply
09.2017 - 03.2019
- Provided friendly, attentive support by listening to customer needs and recommending appropriate products.
- Opened and closed the store, preparing registers, securing cash, and ensuring the sales floor was organized and customer-ready.
- Received and verified incoming merchandise, stocking products in correct locations to maintain an easy-to-shop floor.
- Monitored inventory levels and ordered products to replenish stock as needed.
- Processed sales, returns, exchanges, and memberships accurately using the POS system.
Education
High School Degree -
Hialeah Senior High School
01.2014
Skills
- Detail-oriented accuracy
- Adaptable, quick learner
- Approachable and supportive dialogue
- Team collaboration in fast-paced settings
- Cash handling, drawer balancing, and product stocking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Relocation Guide
Medpro Healthcare Staffing
06.2022 - 09.2025
Optical Receptionist
Optical Department of Miami
01.2021 - 06.2022
Front Desk/Office Assistant
Rodolfo Perez MD Office
04.2019 - 12.2020
Sales Associate
CosmoProf Beauty Supply
09.2017 - 03.2019
High School Degree -
Hialeah Senior High School