Sandra Dillon Long
Hernando,FL
Summary
Reliable employee with strong guest service skills and experience in front of house, office management. Continually committed to creating welcoming atmospheres and delivering exceptional customer experiences.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Turtles Restaurant on Little Sarasota Bay
11.1999 - 04.2009
Assistant Manager of Hotel Sales
Tropical Breeze Resort
04.2002 - 01.2008
Destination wedding were the in thing to do when I was hired, not really knowing what to do with it! I recall sitting at my desk thinking "Now what do I do." Sold out the expanding resort in no time. Loads on incoming on site calls and reservations daily. Assistance in every need from room selection to vendors. Although I don't recall how many units we had, Richard the owner, told me to leave some rooms for the other staff to sell!! "Build it and they will come."
Education
Accounting, Business
Pinellas Technical College
Clearwater, FLHigh School Diploma -
Dunedin High School
Dunedin, FL06.1972
Skills
- Computer software systems, reservations
- Opening and closing procedures, banking
Relationship building
- Front of house management
- Calm and pleasant demeanor
- Reservation management
- Time management
Task delegation
- Multitasking Abilities
- Organizational skills
- Active listening
- Professional and courteous
- Team leadership
Languages
Spanish
Timeline
Assistant Manager of Hotel Sales
Tropical Breeze Resort
04.2002 - 01.2008
Assistant Manager
Turtles Restaurant on Little Sarasota Bay
11.1999 - 04.2009
High School Diploma -
Dunedin High School
Accounting, Business
Pinellas Technical College