Sandra DiMarino
Hopewell Junction
Summary
Focused IT Professional with experience in IT strategy development and project management. Leads cross-functional teams to implement software solutions, ensuring minimal disruption to business operations. Committed to improving operational efficiency and delivering innovative technology solutions. Experienced with leading IT teams and managing complex projects. Utilizes strategic planning to align IT goals with business objectives. Track record of fostering collaborative and adaptive team environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
IT Senior Manager, Sales Applications
The Avon Company
New York, NY
03.2023 - 03.2026
- Led IT strategy development to enhance operational efficiency across departments.
- Managed cross-functional teams to implement enterprise-wide software solutions.
- Reduced hardware network costs by 15%
- Oversaw system upgrades and integrations, ensuring minimal disruption to business operations.
- Developed training programs to improve staff proficiency with new technologies.
- Collaborated with stakeholders to identify technology needs and deliver innovative solutions.
- Streamlined IT processes, resulting in improved service delivery and response times.
- Mentored staff of 10 team members, fostering a culture of continuous learning and professional growth.
- Led a team of IT professionals in the successful execution of major projects, resulting in improved business operations.
- Developed and implemented IT policies and procedures, ensuring compliance with industry standards and best practices.
- Coordinated cross-functional teams in the development and launch of new technology initiatives, fostering collaboration across departments.
- Reduced downtime and increased productivity through proactive infrastructure maintenance and upgrades.
- Managed vendor relationships to negotiate contracts, secure cost-effective services, and maintain high-quality support for the organization.
- Improved data security through the implementation of comprehensive cybersecurity measures and employee training programs.
- Spearheaded a successful digital transformation project that modernized operational workflows while maintaining budget limits.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
IT Manager/Scrum Master, Ecommerce
LG Household & Health Care
New York, NY
03.2016 - 03.2021
- Certified ScrumMaster with more than 5 years of experience of working in Agile environment
- Experience in JIRA, Confluence, SNOW
- Led IT infrastructure projects to enhance system reliability and performance.
- Developed and implemented security protocols to safeguard sensitive data and systems.
- Managed vendor relationships to ensure timely delivery of technology solutions and services.
- Streamlined IT operations by introducing automation tools that improved efficiency.
- Collaborated with cross-functional teams to align IT strategies with business objectives.
- Championed change management initiatives related to technology implementation, garnering user acceptance and promoting adoption throughout the organization.
- Reduced downtime by proactively addressing potential issues through regular system maintenance.
- Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
IT Business Analyst
Avon Products
New York, NY
03.2004 - 03.2016
- Analyzed business requirements to identify technology solutions that enhance operational efficiency.
- Collaborated with cross-functional teams to define project scope and deliverables, ensuring alignment with strategic goals.
- Developed detailed documentation of business processes, facilitating communication between stakeholders and technical teams.
- Led user acceptance testing efforts, validating system functionality against business requirements and user needs.
- Managed stakeholder relationships, effectively communicating project updates and addressing concerns throughout project life cycles.
- Collaborated with cross-functional teams to deliver comprehensive IT solutions, resulting in improved organizational performance.
- Conducted in-depth data analysis to inform strategic decision-making, leading to more effective resource allocation and prioritization.
- Reduced costs with thorough evaluation of existing systems and implementation of cost-effective upgrades.
- Ensured proper change management procedures were followed during system upgrades, reducing risk of disruption or data loss.
- Managed projects from inception through completion, consistently delivering on-time and within budget constraints.
Education
Bachelor of Science - Management Information Systems
Iona University
New Rochelle, NYSkills
- Application support
- Business analysis
- Technical troubleshooting
- Documentation and reporting
- Team collaboration
- Team development
- Quality assurance
- Problem-solving
- Attention to detail
- Agile methodology
- Project management
Certification
Certified ScrumMaster (CSM)
Timeline
IT Senior Manager, Sales Applications
The Avon Company
03.2023 - 03.2026
IT Manager/Scrum Master, Ecommerce
LG Household & Health Care
03.2016 - 03.2021
IT Business Analyst
Avon Products
03.2004 - 03.2016
Bachelor of Science - Management Information Systems
Iona University