Sandra Dugger
Bentonville,AR
Summary
A dependable and results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
26
26
years of professional experience
Work History
Customer Set-up Specialist
UBER FREIGHT LLC
Rogers, Arkansas
05.2022 - Current
- Analyze and assess the creditworthiness of prospective clients.
- Coordinate with the Onboarding Team and Operations Team to collect essential data for efficient set up of new customer bill codes in TMS, McLeod, and Oracle Financial Systems across US, Canada, Mexico, and Europe.
- Assist IT department in the testing of EDI integration for new bill to codes.
- Upload customer margin rates, management fees, and accessorial fees in TMS to enable auto-rating capabilities.
- Review contracts, collaborate with Legal Department to ascertain customer’s Cost of Living Adjustment increase and inform Operations Team along with A/R Billing Team.
- Support in Oracle Fusion migration for Brokerage and Digital Brokerage divisions.
Accounts Receivable Billing Specialist
UBER FREIGHT LLC
Rogers, Arkansas
11.2021 - 04.2022
- Ensured accurate billing for customers through close review and approval of their single shipments and statement invoices.
- Collaborated with the Onboarding and Operations Teams to develop weekly management invoices.
- Efficiently managed the retrieval, organization, and distribution of invoices and requested reports to customers according to established timelines.
- Generated accurate and timely invoices for Uber Freight clients through data collation from different departments.
Rural Carrier Associate
UNITED STATES POST OFFICE
Centerton, AR
01.2021 - 10.2021
- Provided exceptional service to the Centerton, AR community.
Walmart Inbound Quality Specialist
WALMART STORES, INCORPORATED
Bentonville, Arkansas
07.2010 - 07.2020
- Resolved inbound merchandise receiving issues for Import Distribution Centers, Regional Distribution Centers, and Fashion Distribution Centers.
- Conducted research to pinpoint the underlying reasons for repeated inbound receiving complications.
- Provided an efficient and accurate resolution to Distribution Centers through collaboration with Inbound Support Managers and the Merchandising Team.
- Collaborated with suppliers to identify and implement corrective measures for future shipments.
- Educated new Replenishment Managers and Order Specialists in training class about Remedy3 and return from stock procedures through comprehensive training presentations.
- Updated purchase orders proactively to ensure smooth product delivery to Distribution Centers and avoid new Remedy3 or GLS tickets.
Circular/Tab Analyst
WALMART STORES, INCORPORATED
Bentonville, Arkansas
07.2005 - 06.2010
- Generated load plans in WTMS and communicated them to suppliers and shippers, optimizing cost-effectiveness of shipments.
- Monitored the progress of Walmart Tab merchandise until completion in 42 Regional Distribution Centers.
- Communicated with Distribution Centers to streamline merchandise delivery.
- Provided regular updates on Tab merchandise shortages and delivery status to the Merchandising Team and suppliers for each event.
- Established close working relationship with Merchandising Team resulting in successful delivery of advertised merchandise on or before Tab Break Date.
Private Fleet Reports Clerk
WALMART STORES, INCORPORATED
Bentonville, Arkansas
07.2004 - 06.2005
- Gathered daily level of service information submitted by Walmart associates stationed at both Regional and Fashions Distribution Centers.
- Managed the compilation and organization of received information into a weekly level of service report.
- Delivered informative PowerPoint presentations showcasing the weekly level of service at Walmart's Regional and Fashion Distribution Centers for department publication.
Grocery Traffic Administrative Assistant
WALMART STORES, INCORPORATED
Bentonville, Arkansas
06.2003 - 06.2004
- Provided support to the Director of Grocery Traffic, department managers, operation managers, and supervisors.
- Ensured accurate record-keeping by managing the recording and uploading of expense vouchers for directors and supporting managers.
- Managed meetings with potential recruits.
- Successfully managed the regular generation of Grocery Traffic Department's LOS report on a weekly basis while ensuring accurate recording of monthly journal entry in Jewel for collect and prepaid shipments.
- Supervised the organization of associate personnel files, ensuring accurate proofreading and typing of hourly associate evaluations.
Grocery Traffic Shipment Coordinator
WALMART STORES, INCORPORATED
Bentonville, Arkansas
05.2001 - 05.2003
- Built grocery loads in TIMS and provided dedicated carriers with their daily dedicated loads
- Collaborated with carriers to acquire additional truck/trailers for delivering grocery loads exceeding the capacity of current dedicated lanes every day.
- Secured truck/trailers for non-dedicated lanes and negotiated fair shipment rates
- Managed load tracking at Grocery Distribution Centers, enforcing carrier responsibility for delayed shipments.
Replenishment Analyst, Meat and Seafood
WALMART STORES, INCORPORATED
Bentonville, Arkansas
01.1999 - 04.2001
- Managed inventory of over 50 frozen meat and seafood items at Walmart Grocery Distribution Centers.
- Maintained a high level of accuracy, achieving a consistent 98% rate for on-hand item sales in Grocery Distribution Centers.
- Streamlined order fulfillment process by adjusting schedules based on lead times.
- Assisted the Grocery Traffic Team by providing up-to-date orders, coordinating full truckloads for staging and shipping from the cold storage facility, and ensuring accurate management of shipment receipts.
Education
High School Diploma -
Decatur High School
Decatur, AR 08.1994 - 05.1997
Skills
- Microsoft Office
- Excel
- PowerPoint
- Uber Freight TMS system
- Oracle Financial Systems
- Salesforce
- Workload
- Walmart Retail Link
- Walmart Host System
- TIMS
- WTMS systems
- Walmart Remedy3
- Walmart GLS system
- SQL Experience
Timeline
Customer Set-up Specialist
UBER FREIGHT LLC
05.2022 - Current
Accounts Receivable Billing Specialist
UBER FREIGHT LLC
11.2021 - 04.2022
Rural Carrier Associate
UNITED STATES POST OFFICE
01.2021 - 10.2021
Walmart Inbound Quality Specialist
WALMART STORES, INCORPORATED
07.2010 - 07.2020
Circular/Tab Analyst
WALMART STORES, INCORPORATED
07.2005 - 06.2010
Private Fleet Reports Clerk
WALMART STORES, INCORPORATED
07.2004 - 06.2005
Grocery Traffic Administrative Assistant
WALMART STORES, INCORPORATED
06.2003 - 06.2004
Grocery Traffic Shipment Coordinator
WALMART STORES, INCORPORATED
05.2001 - 05.2003
Replenishment Analyst, Meat and Seafood
WALMART STORES, INCORPORATED
01.1999 - 04.2001
High School Diploma -
Decatur High School
08.1994 - 05.1997
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