SANDRA DUNCAN
Pocono Manor,PA
Summary
Detail-oriented hair stylist with extensive experience in precision haircuts and color enhancement. Committed to delivering exceptional customer service and fostering strong client relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CITY LETTER CARRIER
United State Postal Service
EASTON PA
01.2022 - Current
- Facilitated prompt mail delivery along assigned routes to enhance service reliability for residents and businesses.
- Implemented optimized sorting procedures for mail and packages, improving delivery timelines and processes.
- Delivered comprehensive training sessions to enhance new carriers' understanding of route navigation safety and customer service excellence.
- Reviewed and corrected delivery records to uphold service quality and improve customer satisfaction.
MASTER HAIR STYLIST
LIFE TIME ATHLETIC
Harrison, NY
06.2014 - 12.2021
- Performed a range of hair services, including expert cuts, color applications, and personalized styling, ensuring a premium experience for clients.
- Executed a range of hair techniques tailored to fulfill the specific needs of clients.
- Implemented systematic organization and cleanliness protocols at workstations to enhance safety.
- Fostered strong partnerships with clients by providing exceptional customer service and personalized consultation.
OWNER AT STUDIO SALON
SOLA SALON STUDIOS
White Plains, NY
07.2012 - 05.2014
- Developed and implemented business strategies to drive revenue growth and market expansion.
- Managed daily operations, ensuring efficiency in service delivery and customer satisfaction.
- Developed and implemented operational procedures to enhance salon efficiency and client satisfaction.
- Oversaw financial performance, including budgeting, expense tracking, and revenue forecasting.
SENIOR HAIR STYLIST
ELIZABETH ARDEN RED DOOR SALON &SPA
White Plains, NY
03.2008 - 06.2012
- Delivered exceptional hairstyling services, enhancing client satisfaction and loyalty.
- Mentored junior stylists, fostering skill development and professional growth within team.
- Designed personalized hair care plans, addressing individual client needs and preferences.
- Implemented new styling techniques, improving service efficiency and client outcomes.
Education
High School Diploma -
Colegio Casimiro De Abreu
Rio De Janeiro , Brazil12.1985
Skills
- Proficient in delivering precision haircuts
- Skilled in color enhancement
- Lifelong learning commitment
- Social media marketing
- Therapeutic scalp treatments
- Skilled in contemporary barbering practices
- Proficient in hair extension application
- Balayage application proficiency
- Innovative updo styling
- Skilled in advanced color application techniques
- Ombre application techniques
- Expertise in hair smoothing techniques
- Keratin treatment application
- Experienced in textured hair styling
- Hair smoothing systems
- Effective problem solving
- Client retention strategies
- Sanitation and sterilization
- Teamwork
- Customer service
- Attention to detail
- Social skills
- Excellent communication
- Package handling
Accomplishments
- Achieved SPOLIGHTS AWARDS AT WESTCHESTER LIFE SPA 2018 by completing with my expertise doing hair over 40 years accuracy and efficiency.
Certification
Cosmetology License
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
CITY LETTER CARRIER
United State Postal Service
01.2022 - Current
MASTER HAIR STYLIST
LIFE TIME ATHLETIC
06.2014 - 12.2021
OWNER AT STUDIO SALON
SOLA SALON STUDIOS
07.2012 - 05.2014
SENIOR HAIR STYLIST
ELIZABETH ARDEN RED DOOR SALON &SPA
03.2008 - 06.2012
High School Diploma -
Colegio Casimiro De Abreu