Sandra Dzielski
Homer Glen,IL
Summary
Proven multitasker and exceptional communicator, I excelled at Hero's West, enhancing guest experiences through impeccable service and strong work ethic. Skilled in cash handling and food safety practices, I boosted dining efficiency and upheld hygiene standards, fostering significant customer satisfaction and loyalty. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server/Party Hostess
Hero's West
08.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Lockport Township High School
Lockport, IL06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Food Running
- Quality Control
- Food safety practices
- Food sales and promotion
Certification
-Learn2Serve Food Handler Training Course/Illinois BASSET Seller/ServerCertification
Timeline
Server/Party Hostess
Hero's West
08.2022 - 06.2023
High School Diploma -
Lockport Township High School
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