Sandra Fernandez
Palmdale,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
Encino, CA
11.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
Sales Lead Manager
Express, Inc.
Palmdale, CA
10.2020 - 12.2023
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Effectively presented information to customers and responded to questions.
- Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Receptionist
Palm Vista Senior Living
Palmdale, CA
03.2022 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Bachelor Of Arts - Criminology And Justice Studies
California State University - Northridge
Northridge, CA05.2022
Skills
- Interpersonal and Communication Skills
- Team leadership and coaching
- Dependable and reliable
- Scheduling and Time Management
- Innovative thinking
- Effective teamwork capabilities
Timeline
Armed Security Officer
Allied Universal Security Services
11.2023 - Current
Receptionist
Palm Vista Senior Living
03.2022 - 04.2022
Sales Lead Manager
Express, Inc.
10.2020 - 12.2023
Bachelor Of Arts - Criminology And Justice Studies
California State University - Northridge