Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sandra Macedo

El Monte,CA

Summary

Medical professional with solid experience in providing comprehensive case management and support to diverse patient populations. Skilled in assessing patient needs, developing care plans, and coordinating with healthcare providers to ensure optimal outcomes. Strong focus on collaborative team efforts and adaptable to changing priorities, ensuring reliable and effective service delivery. Expert in patient advocacy, resource allocation, and crisis intervention, with compassionate and empathetic approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Case Manager 2

Prototypes A Program of HealthRight 360
09.2024 - 09.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.

ABA Assistant Internship

Maxim Healthcare
01.2024 - 05.2024
  • Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
  • Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
  • Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently.
  • Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.

Community Health Worker Intern

AltaMed
08.2023 - 01.2024
  • Conducted community outreach to raise awareness of health resources and services.
  • Assisted in developing educational materials for diverse community populations.
  • Collaborated with healthcare providers to facilitate access to necessary services.
  • Supported data collection and analysis for program evaluation and improvement.

Cashier

Target
12.2017 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Rehabilitation Science

CAL STATE UNIVERISTY LOS ANGELES
Los Angeles, CA
05-2024

High School Diploma -

Theodore Roosevelt High School
Los Angeles, CA
06-2008

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation

Certification

First Aid Certification, CPR Certification, Mandated Reporter

Languages

Spanish
Full Professional

Timeline

Case Manager 2

Prototypes A Program of HealthRight 360
09.2024 - 09.2025

ABA Assistant Internship

Maxim Healthcare
01.2024 - 05.2024

Community Health Worker Intern

AltaMed
08.2023 - 01.2024

Cashier

Target
12.2017 - 04.2022

Bachelor of Science - Rehabilitation Science

CAL STATE UNIVERISTY LOS ANGELES

High School Diploma -

Theodore Roosevelt High School