Sandra Flores Ignacio
San Antonio,TX
Summary
Care-focused Phlebotomist bringing 3-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
4
4
years of professional experience
Work History
Certified Phlebotomy Technician
Hoag Medical Group/
09.2022 - 02.2024
- Collected Prenatal Panel and other genetic testing kits.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
- Reduced patient wait times with efficient scheduling and timely blood draws.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Collaborated with healthcare professionals to provide high-quality care for patients requiring blood tests.
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
- Streamlined workflow by organizing supplies and maintaining a clean work area to optimize efficiency.
- Contributed to team success by training new phlebotomists on proper techniques and best practices.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Supported lab technicians by properly preparing specimens for analysis, expediting results processing times.
- Upheld quality control standards by regularly calibrating equipment and monitoring inventory levels of essential supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Certified Phlebotomy Technician 1
Quest Diagnostics
01.2022 - 09.2022
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
Front Office Medical Assistant /Phlebotomy Technician
Hurtt Family Health Clinic
09.2019 - 01.2022
- Enhanced patient experience by maintaining a welcoming and organized front office environment.
- Improved patient satisfaction by promptly addressing inquiries and concerns both in-person and over the phone.
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
Education
No Degree - Certified Phlebotomy Technician 1
American Harbor College
Orange, CA11.2020
No Degree - Certified Medical Assistant
Santa Ana College
Santa Ana, CA05.2020
High School Diploma -
Anaheim High School
Anaheim, CA06.2014
Skills
- Specimen Labeling Procedures
- Venipuncture
- HIPAA
- Infection Control
- Sample and Specimen Collection
- Data Entry
- Patient Safety
- Sample Collection
- Patient identification accuracy
- Attention to detail
- Computer literacy
- Specimen handling
- Time management abilities
- Blood collection techniques
- Venipuncture expertise
- Needle disposal safety
- Empathy and compassion
- Quality assurance practices
- Professional demeanor
- Glucose Screening
- Butterfly Venipuncture
Timeline
Certified Phlebotomy Technician
Hoag Medical Group/
09.2022 - 02.2024
Certified Phlebotomy Technician 1
Quest Diagnostics
01.2022 - 09.2022
Front Office Medical Assistant /Phlebotomy Technician
Hurtt Family Health Clinic
09.2019 - 01.2022
No Degree - Certified Phlebotomy Technician 1
American Harbor College
No Degree - Certified Medical Assistant
Santa Ana College
High School Diploma -
Anaheim High School
Similar Profiles
Katherine CopleyKatherine Copley
Front Office Assistant at Hoag Medical GroupFront Office Assistant at Hoag Medical Group
Rosa CardosoRosa Cardoso
Medical Assistant, Back-office Lead at Hoag Medical GroupMedical Assistant, Back-office Lead at Hoag Medical Group
Susana ZabaletaSusana Zabaleta
Medical Assistant at Hoag Medical GroupMedical Assistant at Hoag Medical Group
DONALD HALLDONALD HALL
Event Security Staff at Spurs Sports EntertainmentEvent Security Staff at Spurs Sports Entertainment
Jacob ZavalaJacob Zavala
Robotic Installer Technician at AerotekRobotic Installer Technician at Aerotek