Alexsandro Francisco
Summary
Hardworking Senior Field Technician bringing 12+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Extremely results-oriented and proactive in addressing and resolving problems.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Field Technician
Jacobs Engineering
08.2015 - 07.2024
- Performed routine inspections and maintenance of telecommunications equipment and systems
- Quality Control of building installation and plumbing work
- Installed, maintained, and operated wired, wireless, fiber optic and telecommunications equipment and systems; Provides support in telecommunications site maintenance and upgrades including but not limited AT&T, Verizon and T-Mobile
- Operate of bucket truck certified and light pole maintenance
- Responsible for maximizing crew efficiency with a focus on safety and profitability of the projects through effective site management, and continuing to look for areas of improvement on our projects
- Ultimately responsible and accountable for all activities of the crew, equipment and company resources
- Responsible for instilling excellent work ethics for crew by providing thorough instructions and provide training for work at hand to ensure quality work and customer satisfaction
- Communicated with project managers and customer, as required, to ensure that project is being completed to their satisfaction and to address any customer satisfaction issues or concerns
- Ensure daily job site safety plans are reviewed and followed and immediately stops work when unsafe work practices or conditions exist.
Foreman/Lead Tower Technician
Caelo Communications, Inc.
08.2013 - 04.2015
- Installed, maintained, and operated wired, wireless, fiber optic and telecommunications equipment and systems; Provides support in telecommunications site maintenance and upgrades including but not limited to Sprint NV and 2.5, Alcatel Lucent Tiger Team/Troubleshooting for Sprint networks, AT&T LTE upgrades and troubleshooting
- Ericson T-Mobile construction
- Decommissioning of Sprint Nextel, Clearwire and DAS systems
- Responsible for maximizing crew efficiency with a focus on safety and profitability of the projects through effective site management, and continuing to look for areas of improvement on our projects
- Ultimately responsible and accountable for all activities of the crew, equipment and company resources
- Responsible for instilling excellent work ethics for crew by providing thorough instructions and provide training for work at hand to ensure quality work and customer satisfaction
- Communicated with project managers and customer, as required, to ensure that project is being completed to their satisfaction and to address any customer satisfaction issues or concerns
- Ensure daily job site safety plans are reviewed and followed and immediately stops work when unsafe work practices or conditions exist
- Handles installation/de-installation of transmission lines, connectors, antenna and accessories; and perform maintenance on tower equipment
- Daily reporting of project status and documentation of daily progress, Job Plan and Job Safety Analysis, along with accurate close-out documentation
- Prepare accurate documentation of time and expenses for self and crew and promptly provide to project manager daily
- Ensure crew recognizes and performs duties within OSHA safety guidelines as well as all applicable safety laws and policies
- Responsible for bringing projects to completion on budget and on time in a quality manner
- Builds a reputation for providing excellent customer service
- Received excellent performance evaluations; Was promoted based on excellent performance.
Lead Tower Technician
Pinnacle Wireless
10.2012 - 08.2013
- Daily activities include on-site installation, repair, and modification of a variety of wireless equipment on infrastructures which includes various tower types including guide towers, self-support, water tanks, transmission towers, monopoles and rooftops
- Participates in and carry out installation, repair, modification, optimization, or acceptance test procedures of wireless infrastructures and electrical equipment
- Earned salary increases and bonuses for good performance
- Earned recognition from supervisors for outstanding performance
- Had a strong work ethic.
Contractor
Premier Home Improvement
04.2009 - 10.2012
- Home improvement remodels: kitchens, bathrooms, doors, windows, fencing, drywall, painting, floors and siding; enhance the beauty of older homes to make them new again
- Maintained a professional ethic with customers, explained how the remodel was going to take place and what was going to happen so they knew what to expect
- Corrected other contractors work when it was unacceptable
- Praised for delivering exceptional customer service: Never left the customers house until they were 100% satisfied
- Consistently received bonuses and salary increases based on good performance
- Received strong performance reviews from management.
Skills
- Organized
- Customer service-oriented
- Consistently meet goals
- Efficient multi-tasker
- Conflict resolution
- Effective Leader
- Exceptional interpersonal communication
- Safety/ OSHA 30 Compliance
- Staff training/development
- PIM and Sweep Anritsu Certified
- Fiber Testing
- Small Cell Troubleshooting
- DAS UMTS GSM CDMA LTE 5G Troubleshooter
- Field Service Management
- Customer Relations
- Network configuration
- Software Diagnostics
- Hardware Repair
- Electrical Systems
- System Maintenance
- Equipment Installation
- Performance Testing
- Workplace Safety
- Quality Assurance Controls
- Reliability
- BTS Manager AT&T knowledge
- RET Controller naming and labeling knowledge
- Azimuth Tool knowledge
- PIM Hunting and Mitigation
Certification
- OSHA 30
- Comtrain Climber and Rescue - Competent and Authorized
- Anritsu PIM/Sweep
- Avalon PIM
- CPR and 1st Aid
- Bucket Truck
- Capstan Cat Head
- Ridging
- Viavi-Pro-M-APC optical Fiber
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Full Professional
References
John Kauffman
AT&T Project Manager
202-255-0869
Everton Evan
Crown Castle Construction Manager
443-255-2973
Brian Rinker
Jacobs Engineering VQA Quality
410-920-9866
Timeline
Senior Field Technician
Jacobs Engineering
08.2015 - 07.2024
Foreman/Lead Tower Technician
Caelo Communications, Inc.
08.2013 - 04.2015
Lead Tower Technician
Pinnacle Wireless
10.2012 - 08.2013
Contractor
Premier Home Improvement
04.2009 - 10.2012