Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sandra Gaona

Sandra Gaona

Downey,CA

Summary

Dedicated and efficient, with a proven track record at Sheraton Gateway Hotel, enhancing guest satisfaction through meticulous room cleanliness and prompt service. Skilled in using cleaning chemicals safely and effectively, with a strong focus on guest relations. Demonstrated ability to train new staff, improving team productivity and performance.

As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.

Overview

2023
2023
years of professional experience

Work History

Housekeeping Room Attendant

Sheraton Gateway Hotel
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.

Housekeeping Room Attendant

Springhill Suites By Marriott

Warehouse Worker

Bodega De La 99
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Worker

Fashion Nova

Empacadora

Housekeeping Room Attendant

Burbank Unified School District
08.2022 - 10.2022

Education

Tencnico - Auxiliar Enfermería

Colombia
Colombia
12.2014

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Mopping floors

Languages

Espanol
Elementary

Timeline

Housekeeping Room Attendant

Burbank Unified School District
08.2022 - 10.2022

Housekeeping Room Attendant

Sheraton Gateway Hotel

Housekeeping Room Attendant

Springhill Suites By Marriott

Warehouse Worker

Bodega De La 99

Warehouse Worker

Fashion Nova

Tencnico - Auxiliar Enfermería

Colombia
Sandra Gaona