Sandra Gomez
Starbucks Barista
1515 S 8th Ave Yakima,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Hospice Volunteer
Hearts And Hands
Ellensburg, WA
10.2022 - Current
- Assisted care team with administrative requirements of treatment delivery.
- Supported families through difficult transitions and answered questions.
- Offered patients emotional and social support by listening, reading and playing non-strenuous games.
- Restocked and organized supplies for patients, caregivers and volunteers.
- Made home visits to patients outside of medical facilities to offer additional support.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Starbucks Barista
Safeway
Ellensburg, WA
09.2022 - Current
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
Delivery Driver
Shipt
Orange, CA
08.2022 - 09.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
Starbucks Barista
Safeway
Yakima, WA
03.2021 - 06.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Juice Bar Barista
Mother's Market & Kitchen
Huntington Beach, CA
12.2016 - 02.2021
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Developed and maintained courteous and effective working relationships.
- Developed team communications and information for meetings.
Education
High School Diploma -
Satiago High School
Garden Grove, CA 09.2014 - 07.2018
No Degree - Biology
Golden West College
Huntington Beach, CA 05.2001 -
Associate of Arts - Psychology
Yakima Valley Community College
Yakima, WA 03.2021 - 06.2022
Bachelor of Science - Psychology
Central Washington University
Ellensburg, WA 09.2022 - Current
Skills
Exceptional customer service
Timeline
Hospice Volunteer
Hearts And Hands
10.2022 - Current
Starbucks Barista
Safeway
09.2022 - Current
Bachelor of Science - Psychology
Central Washington University
09.2022 - Current
Delivery Driver
Shipt
08.2022 - 09.2022
Starbucks Barista
Safeway
03.2021 - 06.2022
Associate of Arts - Psychology
Yakima Valley Community College
03.2021 - 06.2022
Juice Bar Barista
Mother's Market & Kitchen
12.2016 - 02.2021
High School Diploma -
Satiago High School
09.2014 - 07.2018
No Degree - Biology
Golden West College
05.2001 -
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