Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Gould-Brooks

Ashley,PA

Summary

Proven leader and adept multitasker, I excelled at the American Red Cross by spearheading training programs and surpassing compliance standards. My blend of motivational skills and attention to detail ensured high-quality patient care and team efficiency. Expert in apheresis and committed to excellence, I bring valuable experience and a teamwork-driven approach to any role.

Experienced healthcare professional prepared for role in apheresis, with strong focus on patient care, technical skills, and safety protocols. Known for reliability, adaptability, and effective teamwork, consistently ensuring optimal outcomes. Skilled in operating apheresis equipment, managing donor interactions, and maintaining meticulous records. Adept at problem-solving and meeting dynamic demands in fast-paced clinical environment.

Overview

11
11
years of professional experience

Work History

Apheresis Technician

American Red Cross
06.2022 - Current
  • Assisted in training new staff members on proper apheresis techniques, contributing to overall team efficiency.
  • Remained flexible to work highly variable schedule.
  • Exceeded regulatory compliance standards by carefully adhering to organizational policies, procedures, and protocols at all times.
  • Connected with donors by listening and determining value of donations.
  • Team Lead over sees the drive donors and staff members

COVID-19 Screener

Healthcare Staffing Professionals
04.2020 - 09.2022
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.

Unit Desk Clerk/Certified Nursing Assistant

Geisinger Medical Center
06.2016 - 04.2020
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Assisted in training new desk clerks to uphold company standards and provide exceptional customer service.
  • Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
  • Assisted with onboarding of new employees.

House Lead

Institute for Human Resources
04.2014 - 06.2016
  • Developed comprehensive training programs for new staff members to ensure a smooth onboarding process and efficient team integration.
  • Improved living environment for residents by overseeing daily operations and addressing maintenance issues promptly.
  • Ensured the safety and well-being of residents by implementing effective security measures and emergency response plans.

Education

No Degree - Medical Assistant

OrangeUlster Boces
Goshen, NY
06-2010

High School Diploma -

Goshen High School
Goshen, NY
06-1995

Skills

  • Patient care
  • Adaptable to change
  • Motivational skills
  • Apheresis
  • Teamwork
  • Blood collection
  • Attention to detail
  • Multitasking
  • Team leadership

Timeline

Apheresis Technician

American Red Cross
06.2022 - Current

COVID-19 Screener

Healthcare Staffing Professionals
04.2020 - 09.2022

Unit Desk Clerk/Certified Nursing Assistant

Geisinger Medical Center
06.2016 - 04.2020

House Lead

Institute for Human Resources
04.2014 - 06.2016

No Degree - Medical Assistant

OrangeUlster Boces

High School Diploma -

Goshen High School

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Sandra Gould-Brooks