Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Guerrero

Peoria,IL

Summary

Dedicated HR professional eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills and committed to pursuing best practices.

Overview

19
19
years of professional experience
1
1
Certification

Work History

HR Service Center Specialist

OSF Healthcare Systems
07.2016 - Current
  • Processed employee changes in a timely manner, ensuring accuracy and integrity of employee data.
  • Maintained Licensure process and implemented Licensure automation process using Service Now, leading to significant time savings and process efficiencies
  • Collaborated with other teams such as recruitment to develop and implement HR Data procedures that aligned with organizational goals and objectives.
  • Created and delivered HR training sessions to staff and managers.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Managed start-to-end leave administration process, including FMLA, ADA and company-specific leave policies, ensuring compliance with federal and state regulations.
  • Acted as a liaison between employee, managers and HR Business Partners to facilitate smooth communication and resolution of leave-related issues.

HR Specialist

Dental Arts Laboratories
07.2005 - 07.2016
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Developed disaster and recovery strategy to prepare company for hazardous weather condition.
  • Implemented an employee engagement survey, analyzed results, and developed an action plan.
  • Provided guidance and support to managers and employees on HR policies and employment law compliance.
  • Administered benefits programs including health insurance, retirement plans, and wellness initiatives.
  • Led disciplinary processes and investigations, maintaining confidentiality and fairness while addressing employee misconduct and performance issues.

Education

High School Diploma -

Preparatoria No.10
Guadalajara, Jalisco, Mexico
05.2000

Skills

  • Analytical Skills
  • Regulatory Compliance
  • Time Management and Prioritization
  • Bilingual

Certification

SHRM-CP

Timeline

HR Service Center Specialist

OSF Healthcare Systems
07.2016 - Current

HR Specialist

Dental Arts Laboratories
07.2005 - 07.2016

High School Diploma -

Preparatoria No.10

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Sandra Guerrero