Sandra Harbin
Rossville,Tennessee
Summary
Dedicated professional focused on delivering immediate value to teams. Strong commitment to achieving objectives through effective multitasking and time management skills. Proven ability to inspire and support colleagues in reaching shared goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
House Cleaner
Brenda Hurdle
07.2017 - Current
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Private Nanny
Suzanne Sheppard
02.2013 - 07.2017
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Regularly traveled with family to help with vacation activities and childcare.
Real Estate Assistant/Realtor
Century 21 Home First Dianne Moore
05.2009 - 08.2013
- Coordinated appointments to show marketed properties.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
Receptionist/ Loan Processor
Community Mortgage
02.1996 - 02.2001
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Associate of Arts - Foundation of Business
University of Phoenix
Memphis, TN03.2013
Skills
- Customer service and support
- Team collaboration
- Oral and written communication
Certification
Pharmacy Technician
Timeline
House Cleaner
Brenda Hurdle
07.2017 - Current
Private Nanny
Suzanne Sheppard
02.2013 - 07.2017
Real Estate Assistant/Realtor
Century 21 Home First Dianne Moore
05.2009 - 08.2013
Receptionist/ Loan Processor
Community Mortgage
02.1996 - 02.2001
Associate of Arts - Foundation of Business
University of Phoenix