Sandra Hebert
Saint Pauls,NC
Summary
Competent Certified Phlebotomy Technician with over 20 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Team Lead
Florida Medical Clinic
05.2021 - 08.2022
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Performed laboratory tests to assist physicians in diagnosis.
- Participated in quality assurance and competency assessment initiatives.
- Provided guidance and support to laboratory personnel.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Verified proper storage and transportation of specimens to laboratories.
- Assisted in training and onboarding new phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Monitored patients for reactions and verified sample quality.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Developed and implemented strategies to improve phlebotomy processes.
- Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
Certified Phlebotomist Technician
All Medical Personnel
01.2021 - 05.2021
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Worked with Professional Athletes. NHL,NFL,NBA,MLB
- Covid testing through swabs and venipuncture.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
Certified Phlebotomy Technician
International Medical Lab
10.2019 - 01.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Certified Phlebotomy Technician
Aerotek
04.2019 - 10.2019
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Followed physician orders to correctly administer therapeutic phlebotomy.
Administrative Assistant
Burlington Glass Center
03.2017 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
Phlebotomist and PCA
TLC Nursing
10.2016 - 03.2017
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Lead Phlebotomy Technician
Fletcher Allen Healthcare
02.2009 - 09.2012
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Managed daily activities and workflow of [Type] institution to collect, label and analyze samples correctly.
- Complied with internal SOPs and external regulations to achieve compliance, accuracy and efficiency in testing and administration of [Type] lab.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Packaged and shipped specimens to central lab daily.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Assisted in training and onboarding new phlebotomists.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
- Provided guidance and support to laboratory personnel.
Education
No Degree - Medical Assisting
Community College of Vermont
Montpelier, VTCertification - Emergency Medical Technician
University of Vermont
Burlington, VTCertification - Certified Phlebotomy Technincan
Phlebotomy School Association
Skills
- Specimen Labeling Procedures
- Quality Control
- Drawing Blood
- Quality Control Guidelines
- Stress Management
- Proper Storage Procedures
- Medical Records Maintenance
- Staff Management
- Heel Sticks
- Specimen Collection
- Biohazardous Waste Disposal
- Hazardous Waste and Disposal
- Diagnostic Testing
- Collections Procedures
- Sanitation and Sterilization
- Tracking Specimens
- Time Management
- Infection Control Procedures
- Medical Histories and Vital Statistics
- Patient Confidentiality
- HIPAA
- Safety Assurance
- Blood Cultures
- Creative Solutions
- Maintaining Confidentiality
- Complex Terminology Interpretation
- Pulse Oximetry
- EMR Systems
- Invoice Statements
- Urinalysis Testing
- Team Leader
- Calibrate Equipment
- Preparing Devices
- Supply Requisition and Inventory
- Vacuum Tube and Syringe Use
- Patient Identification
- Direct Patient Care
- Goal Minded
- Monthly Inventory
- Staff Phlebotomy Training
- Answering Questions
- Quality Patient Care
- Package Specimens
- Staff Collaboration
- Clerical Support
- OSHA Regulations
- Insurance Information Collection
- Peak and Trough Tests
- Medical Office Administration
- Fluid and Tissue Disposal
- Semen Collection
- Measuring Vital Statistics
- On-Site Testing
Certification
- NCPT - National Certified Phlebotomy Technician
Timeline
Certified Phlebotomy Team Lead
Florida Medical Clinic
05.2021 - 08.2022
Certified Phlebotomist Technician
All Medical Personnel
01.2021 - 05.2021
Certified Phlebotomy Technician
International Medical Lab
10.2019 - 01.2021
Certified Phlebotomy Technician
Aerotek
04.2019 - 10.2019
Administrative Assistant
Burlington Glass Center
03.2017 - 06.2018
Phlebotomist and PCA
TLC Nursing
10.2016 - 03.2017
Lead Phlebotomy Technician
Fletcher Allen Healthcare
02.2009 - 09.2012
No Degree - Medical Assisting
Community College of Vermont
Certification - Emergency Medical Technician
University of Vermont
Certification - Certified Phlebotomy Technincan
Phlebotomy School Association
Similar Profiles
JORDAN MURPHYJORDAN MURPHY
Patient Registration Representative at Florida Medical ClinicPatient Registration Representative at Florida Medical Clinic
Daezha JohnsonDaezha Johnson
Student Intern at Florida Medical ClinicStudent Intern at Florida Medical Clinic
FERNANDA VALDESFERNANDA VALDES
Accounts Payable Specialist at Florida Medical ClinicAccounts Payable Specialist at Florida Medical Clinic
Shastan ProctorShastan Proctor
Medical Receptionist at Florida Medical ClinicMedical Receptionist at Florida Medical Clinic
Maico VazquezMaico Vazquez
Freight Loader at WalmartFreight Loader at Walmart