Sandra Higbee
Charlotte,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level work from home position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Retail Employee
Goodwill Industries Of Central Michigan
08.2024 - 08.2024
- Assisted with visual merchandising projects to create an engaging shopping experience for customers.
- Maintained a clean, safe, and organized store environment for the comfort of customers and employees alike.
- Processed transactions accurately and efficiently using a POS (Point of Sale) system, maintaining cash register accuracy and integrity.
- Provided personalized recommendations based on customer preferences, leading to increased repeat business.
Sales Associate
Walmart
08.2023 - 11.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about product location(s) and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Performed cash, card, and check transactions with a Point of Sale system to complete customer purchases.
Warehouse Order Selector
Meijer Distribution Center
11.2022 - 02.2023
- Wrapped pallets in shrink wrap prior to loading
- Maintained a Forklift Operator License
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Personal Shopper
Walmart
03.2022 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Crew Member
Taco Bell
03.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Hostess
Applebee's Neighborhood Grill & Bar
03.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Corunna High School
Corunna, MI05-2021
Skills
- Problem-solving
- Cold calling
- Friendly and outgoing
- Verbal and written communication
- Teamwork and collaboration
- Multi-tasking strength
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Merchandise display
Timeline
Retail Employee
Goodwill Industries Of Central Michigan
08.2024 - 08.2024
Sales Associate
Walmart
08.2023 - 11.2023
Warehouse Order Selector
Meijer Distribution Center
11.2022 - 02.2023
Personal Shopper
Walmart
03.2022 - 08.2022
Crew Member
Taco Bell
03.2021 - 08.2021
Hostess
Applebee's Neighborhood Grill & Bar
03.2021 - 08.2021
High School Diploma -
Corunna High School
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