Sandra Hilaire
Port-St-Lucie
Summary
Friendly and compassionate with strong commitment to providing quality care and support. Possesses solid understanding of patient care procedures and safety protocols, along with adeptness in assisting with daily living activities. Dedicated to enhancing well-being and comfort of individuals under care.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Academy Assistance Living
01.2024 - 08.2025
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Managed high levels of call flow and responded to technical support needs.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Certified Home Health Aide
Nursing Services
01.2019 - 06.2023
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Monitored vital signs and reported changes to healthcare professionals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted clients with daily living activities, ensuring comfort and safety.
Education
Certificate - HHA
Community Vocational Training Center
West Palm Beach, FL09-2021
High School Diploma -
College Dessalines Le Grand
Port-au-prince, Haiti07-2016
Skills
- First aid and safety
- Behavior redirection
- Mobility support
- Feeding assistance
- Light housekeeping
LANGUAGES
English - Full Professional
French - Native or Bilingual
Timeline
Home Health Aide
Academy Assistance Living
01.2024 - 08.2025
Certified Home Health Aide
Nursing Services
01.2019 - 06.2023
Certificate - HHA
Community Vocational Training Center
High School Diploma -
College Dessalines Le Grand