SANDRA HINOJOSA SERRATO
Fontana,California
Summary
Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill your company. Self-motivated and detail-oriented team player with extensive background in warehouse operations in a fast-paced environment. Accurately picks and packages orders while meeting deadlines. Skilled in using RF scanners and other warehouse technology to ensure accuracy and efficiency. Adept at communicating with team members and providing excellent customer service. Proven ability to accurately process orders, restock shelves and manage inventory.
Overview
10
10
years of professional experience
Work History
General Labor Worker
Logic Staffing
10.2024 - Current
- Ensured compliance with safety regulations and best practices on-site.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Assisted in training new team members on equipment usage and safety protocols.
- Picked orders with RF scanners
- Packed orders for Direct to Costumers.
General Labor Worker
Lyneer Staffing Solutions
07.2024 - 10.2024
- Packed orders in correct cartons size.
- Used weight and manifest system to pack out orders for the stores.
- Packed out single item orders for DTC,
- Worked on projects to change or relabel product with prices and boxes.
Receiving Team Member
Fairway Staffing
10.2023 - 01.2024
- Coordinated receiving processes to ensure accurate inventory management and timely product availability.
- Optimized workflow by implementing efficient material handling techniques and best practices.
- Inspected incoming shipments for quality assurance, reducing discrepancies and returns.
- Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
- Verified shipment contents against paperwork and noted discrepancies.
- Assisted receiving team by helping prepare labels and paper manifest.
- Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
ECOMMERCE ORDERFILL LEAD
Fairway Staffing
06.2022 - 06.2023
- Identified opportunities for improving efficiency in processes related to fulfillment.
- Communicated work goals and deadlines to employees to increase productivity.
- Led team of 10 in developing new customer service protocols, demonstrating strong interpersonal and communication skills.
- Trained staff on product knowledge.
- Managed scheduling of tasks within the team, demonstrating time management prowess and prioritization acumen.
- Delegated tasks to team members according to project requirements and employee strengths.
- Supervised the daily work of staff to ensure work prioritization and quality.
- Reported staff progress, deficiencies, and training needed to management.
- Mentored and coached team members to ensure successful performance.
GENERAL LABOR WORKER
Fairway Staffing
06.2021 - 06.2022
- Maintained accurate records of work performed and materials.
- Received, stored, and packaged products.
- Cleaned and maintained work areas to ensure a safe working environment for all personnel.
- Hand-selected and packed orders for shipment according to customer specifications.
- Utilized RF scanners to track shipments and ensure accuracy of order fulfillment.
- Maintained organized and clean work area.
- Submitted reports detailing work progress.
- Set up workstations, prep tables, and service counters to foster smooth operations.
- Rotated between jobs to pull items, pack items, and load pallets.
- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Accurately picked, packed and shipped orders in a timely manner.
RETAIL SALES ASSOCIATE
Dds Discount Store
02.2021 - 05.2021
- Met merchandising standards by keeping store stocked and products faced.
- Greeted customers and provided exceptional customer service.
- Tagged new merchandise for sale and updated signs.
- Used product knowledge for handling objections.
- Kept work area clean, organized and free of clutter at all times.
ORDERFILL LEAD
Distribution alternatives
07.2016 - 10.2020
- Communicated work goals and deadlines to employees to increase productivity.
- Resolved problems and escalated high-level issues to supervisor within established timeframes.
- Addressed customer questions and recommended appropriate products and services to increase satisfaction.
- Reported staff progress, deficiencies, and training needed to management.
- Delegated tasks to team members according to project requirements and employee strengths.
- Led team of 10 in developing new customer service protocols, demonstrating strong interpersonal and communication skills.
- Mentored and coached team members to ensure successful performance.
- Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements.
Ecommerce Order Filler
First Rate Staffing
07.2015 - 07.2016
- Separated labels by item number with qty requested on the order.
- Made sure the label placement is always correct for every client.
- Palletized and shrink wrapped to the correct requirements of the stores.
- Increased accuracy in labeling information by diligently verifying product details before affixing labels onto packages.
- Packed boxes with counted parts and labeled for shipping.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Henry J Kaiser High School
Fontana, CA05.2015
Skills
- Inventory cycle counts
- Creative Solutions
- Training Junior Team Members
- Item packaging
- Package Tracking
- Team-Building Exercises
- Computer skills
- Project Requirements
- Safety Measures
- Team Meetings
- Document Organization
- Active Learning
- Leadership
- Printing labels
- RF scanners
- Bilingual
LANGUAGES
English Fluent
Spanish Advanced
Timeline
General Labor Worker
Logic Staffing
10.2024 - Current
General Labor Worker
Lyneer Staffing Solutions
07.2024 - 10.2024
Receiving Team Member
Fairway Staffing
10.2023 - 01.2024
ECOMMERCE ORDERFILL LEAD
Fairway Staffing
06.2022 - 06.2023
GENERAL LABOR WORKER
Fairway Staffing
06.2021 - 06.2022
RETAIL SALES ASSOCIATE
Dds Discount Store
02.2021 - 05.2021
ORDERFILL LEAD
Distribution alternatives
07.2016 - 10.2020
Ecommerce Order Filler
First Rate Staffing
07.2015 - 07.2016
High School Diploma -
Henry J Kaiser High School