Sandra Ja'nini

• Conducted thorough pre-and post-treatment evaluations, ensuring patients were well-informed about procedures and expectations.
• Administered dermal fillers, neurotoxins, PDO, PLLA, PCL Threads, and PRP Treatments and other injectables for optimal cosmetic results.
• Educated clients on skincare regimens and recommended appropriate products for at-home use.
• Enhanced patient satisfaction by providing personalized aesthetic consultations and treatment plans.
• Contributed to a positive work environment through effective collaboration with interdisciplinary team members.

• Performed face and body treatments, including waxing, body wrap applications, Hydra-facials, Botox, Fillers and a variety of PDO/MONO/PCL/ PLLA Threads.
• Certified by Esthetics Experts in Botox, Filler and Threads.
• Trained 1:1 for three consecutive years with a Master injector and Physician.
• Analyzed skin condition and made appropriate product recommendations.
• Fostered friendly, warm and exceptional customer experience.
• Welcomed clients arriving for appointments.
• Handled busy schedules and stayed on top of key deadlines.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Carried out administrative tasks, including product inventory checks, charting and consultations.
• Resolved customer complaints and facilitated conflict resolutions.
• Recommended retail products for at-home use.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Advised clients on proper home-care regimens.
• Sterilized equipment for patient treatments.
• Provided clients with knowledge of all cosmetic services being provided.
• Stocked treatment rooms with proper supplies.
• Maintained clean and sanitary workspace.
• Answered multi-line phone system and emails to schedule clients and consultations.
• Responded to customer requests and concerns about gel application and nail art designs.
• Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
• Recorded weekly supply and inventory needs and made regular orders over $20,000/month.

• Photographed live births, newborns, infants, families, highschool Seniors and small events in creative and memorable set ups.
• Worked alongside clients to boost sales by enhancing product portfolios, albums and presentations and advertised customized merchandise.
• Organized photo sets to visual appeal, engage customers and promote specific merchandise.
• Maintained thousands of records and digital images in an organized and well retrieved manner.
• Analyzed and properly processed products coordinating with specific events photographed, assisting customers with finding alternative merchandise to meet needs; albums, slideshows, montages, short films, acrylic prints etc
• Trained in the production of sales in new products, selling techniques using Photoshop, Lightroom and the entire Adobe Creative Cloud Suite.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Maintained organized, presentable merchandise to drive sales with clients and never encountered a single unhappy client.
• Evaluated needs, optimizing strategies to meet customer demands in their visions regarding the shoot.
• Achieved perfect turnaround times in delivery of schedules products digital images promised.
• Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared products in advance to showcase prior to selling.
• Educated customers on promotions to enhance sales.

• Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Consistently received positive performance reviews from guests.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Distributed business cards outside of salon to generate new business.
• Answered over 20 phone calls daily to assess customer needs, schedule appointments and give advice about treatments
• Determined appropriate treatments based on conditions
• Completed safety training and certifications.
• Escorted guests to and from treatment rooms.
• Sanitized and organized station and tools by cleaning and disinfecting.

Trained 1:1 with Physician and received Certifications in NEUROTOXINS, FILLER, PRP/PRF, PDO Threads and Microneedling.