Sandra J Martz
Renton,WA
Summary
Experienced registered nurse with over 20 years of expertise in nursing management, quality assurance, home health, LTC, and ortho-neuro nursing. Proven ability to positively impact staff morale and productivity through effective management. Recognized for problem-solving skills, enhancing patient satisfaction, and ensuring staff retention. Knowledgeable Clinical Manager with a strong background in managing home health clinical operations. Successfully led multidisciplinary teams to deliver high-quality patient care while maintaining compliance with healthcare regulations. Demonstrated excellence in staff development and patient care coordination.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Home Health Clinical Manager
Centerwell
01.2022 - Current
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Optimized resource allocation by regularly reviewing staffing levels and making adjustments as needed to maintain adequate coverage.
- Served as a liaison between the clinical team, management, and other departments to facilitate seamless coordination of services.
- Ensured compliance with federal and state regulations through regular audits of clinical practices and documentation.
- Implemented quality improvement initiatives to optimize patient care delivery, resulting in increased patient satisfaction ratings.
- Addressed patient concerns promptly, resolving issues efficiently while maintaining high levels of customer satisfaction.
- Evaluated staff performance through regular assessments, providing constructive feedback for continuous improvement opportunities.
- Utilized data-driven decision-making processes to identify areas needing improvement within the organization''s operations or patient care strategies.
- Enhanced interdisciplinary communication by initiating weekly team meetings, fostering collaboration among healthcare professionals.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans accordingly.
- Increased staff retention rates by creating an inclusive work environment that encouraged teamwork, support, and recognition.
- Provided ongoing staff education and training on relevant clinical topics, promoting professional growth and competence.
- Streamlined documentation processes for improved efficiency and reduced errors, ensuring accurate patient records.
Clinical Manager
Kindred At Home
01.2018 - 01.2022
- Responsible for direct supervision of clinical staff
- Participate in recruitment, interviewing and orientation of new team members
- Review all Medicare and other episodic payers’ clinical records to assure appropriate reimbursement
- Oversee the maintenance of clinical records and files to comply with Condition of Participation and PDGM
- Audit charts for clinical oversight and compliance to Medicare guidelines
- Participate in performance improvement activities, maintain ongoing clinical knowledge, and provide interpretation of that knowledge and direction to staff
Home Health RN
Kindred at Home
01.2015 - 01.2018
- Coordinated patient care in home setting
- Performed clinical assessment according to Medicare guidelines and regularly reevaluate patients nursing needs
- Initiated nursing care plans and modified under directions of the physician and changes in patient condition
- Educated patients and families regarding importance of health promotion and disease prevention
- Maintained accurate and detailed patient records and charts, provided comfort while developing and encouraging independence
- Excellent organizational skills and ability to work flexible hours
Night Staff RN
Mission Healthcare
01.2010 - 01.2015
Night Charge Nurse
Good Samaritan Society
01.2008 - 01.2009
Staff RN Ortho/Neuro/Medical-Surgical
Sharp-Grossmont Hospital
01.2005 - 01.2007
Education
Bachelor’s - Science of Nursing
University of Phoenix
San Diego, CASkills
- Clinical leadership
- Team management
- HIPAA
- Quality improvement
- Care planning
- Ethical practice
- Chronic disease management
- Time management
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
Accomplishments
- Achieved staff retention through, extensive preceptorship which boosted knowledge and efficiency.
- Took on extra responsibilities and stepped out of my comfort zone, to cover for Branch Director role in their absence.
- Assisted with the increase of Star measures by completing Oasis with accuracy and efficiency and educating staff members.
Certification
- WA RN License, RN 60169575
- CPR Adult-AED, 2021
- WCC Wound Care Education Institute, 2016, 2021
- COS- C Certificate for Oasis Specialist, 2024
Recommendations
Recommendations upon request
Languages
German
Native or Bilingual
Timeline
Home Health Clinical Manager
Centerwell
01.2022 - Current
Clinical Manager
Kindred At Home
01.2018 - 01.2022
Home Health RN
Kindred at Home
01.2015 - 01.2018
Night Staff RN
Mission Healthcare
01.2010 - 01.2015
Night Charge Nurse
Good Samaritan Society
01.2008 - 01.2009
Staff RN Ortho/Neuro/Medical-Surgical
Sharp-Grossmont Hospital
01.2005 - 01.2007
Bachelor’s - Science of Nursing
University of Phoenix
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