Sandra Joiner
Prairieville,LA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory medical requirements for Louisiana. Talented leader with analytical approach to strategic business planning and day-to-day problem-solving.
Overview
18
18
years of professional experience
Work History
Manager, Clinical Pharmacy Operations
Louisiana Healthcare Connections
2022.06 - 2023.08
- Managed and motivated a team of 3 pharmacists and 6 pharmacy technicians to be productive and engaged to complete daily tasks
- Accomplished multiple tasks within established timeframes set forth by Louisiana Department of Health and Centene Pharmacy Services
- Maintained professional and organized environment for employees to thrive within their prospective field
- Resolved staff member conflicts, actively listening to concerns and finding the appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Clinical Pharmacist
Louisiana Healthcare Connections
2016.07 - 2022.06
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage to remain compliant with LDH Lock-in Program
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Analyzed trends in medication use and made recommendations for policy updates.
- Reviewed prior authorization requests to determine medical necessity for buy and bill medications
Pharmacy Manager
Walgreens
2005.10 - 2016.04
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Education
MBA - Healthcare Adminstration
University of Louisiana At Lafayette
Lafayette, LA12.2021
Doctor of Pharmacy - Pharmacy
University of Louisiana At Monroe
Monroe, LA05.2005
Skills
- Provider scorecard Implementation
- HBR programs
- Formulary Management
- Patient Confidentiality
- Excellent verbal and written communication skills
- Drug Utilization Review
Affiliations
- Member of Alpha Kappa Alpha Sorority, Inc
- Member of Jack and Jill of America
- Member of Academy of Managed Care Pharmacists
Timeline
Manager, Clinical Pharmacy Operations
Louisiana Healthcare Connections
2022.06 - 2023.08
Clinical Pharmacist
Louisiana Healthcare Connections
2016.07 - 2022.06
Pharmacy Manager
Walgreens
2005.10 - 2016.04
MBA - Healthcare Adminstration
University of Louisiana At Lafayette
Doctor of Pharmacy - Pharmacy
University of Louisiana At Monroe
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