Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Sandra Jordan

Ocean Isle Beach

Summary

I have 20+ years of property management and administrative experience, including as an Office Administrator, Community Manager, Medical Records Technician and as a General Manager. My skills and experiences include: Customer service, Correspondence, Scheduling, Budgeting, Financial Statements, Materials Management, Real Estate, Construction, Human Resources, Payroll, Eviction Procedures, and Marketing. I was formerly a licensed Real Estate Broker in the state of North Carolina.

Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.

Overview

24
24
years of professional experience

Work History

Community Manager

SL Nusbaum
11.2024 - Current

Championed compliance with fair housing laws. Led leasing initiatives to enhance resident quality. Directed financial operations and banking responsibilities. Addressed resident concerns and promoted lease renewals. Evaluated property conditions to uphold standards. Delegated tasks effectively among team members. Managed rent collection and eviction processes. Hired and managed employee performance. Supervised security operations to safeguard residents. Cultivated a positive atmosphere for resident relations. Oversaw financial report preparation. Acted as liaison with contractors for project execution. Monitored building repairs to ensure deadlines were met. Participated in strategic budget planning. Engaged in corporate meetings for alignment. Approved and processed vendor invoices.

Corporate Property Manager/Director of Corporate Housing and Commercial Business

Greystone Properties
12.2021 - 05.2024
  • Inspect properties and units for deficiencies, maintenance and necessary upgrades. Manage all commercial and corporate employees, to include schedules, time off, payroll, and job reviews. Oversee rent collections, delinquency, lease expirations, lease renewals, deposit accounting, maintenance, etc. Maintain relations with tenants, vendors, on-site property managers and corporate staff. Analyze reports and budgets for properties. Meet weekly with the owner of Greystone Properties.

Community Manager

Azalea Ridge Apartments
08.2020 - 05.2024
  • Maintain the highest standards for myself, my staff and the units I manage. Ensure property stays at or above budgeted occupancy. Maintain all weekly, monthly and yearly financial records. Hire, train and terminate employees as necessary. Maintain and submit payroll. Work directly with marketing to maintain occupancy. Shop comps and complete market surveys. Work to establish and meet yearly financial budgets. Screen potential residents. Maintain resident files according to company policy. File, schedule and carry out evictions. Complete all move in, annual and move out inspections. Charge residents accordingly for damage. Maintain make ready board for all vacant units. Coordinate all maintenance staff and vendors to ensure vacant units are turned in a swift and economically sound manner.

General Manager

Park Properties, LLC
02.2011 - 05.2024
  • Directed operations of a company while managing between 1 and 5 communities. Oversaw service-providing activities. Reviewed sales reports and financial statements. Measured productivity and cost efficiency. Cooperated on all levels to develop effective internal procedures. Managed staff schedules and work assignments. Conducted staff performance evaluations. Planned the use of materials and goods. Coordinated all staff interviewing, hiring, training, and discipline. Planned for future customers demand. Interacted directly and productively with customers. Primary aim of the company: Increase and maintain occupancy on multiple residential and commercial properties. Maintained financial records and reports. Analyzed financial information. Prepared financial reports. Recorded tax liabilities such as profits, losses. Examined and analyzed accounting records and financial statements. Developed monthly and yearly budgets. Assessed records for accuracy, completeness. Reported finances to management. Established tables of accounts. Assigned entries to correct accounts. Employed current computer technology. While the owner of Park Properties has sold several of his residential communities, I still work for him on a part time basis.

Community Manager

Parkway Place Apartments
01.2002 - 02.2020
  • Coordinated all aspects of managing the multi-family complex(s). Met with prospective tenants. Determined eligibility of prospective tenants. Showed properties. Explained terms of occupancy. Inspected the grounds and facilities regularly. Inspected equipment regularly. Ordered and directed repairs and maintenance. Completed and reviewed appropriate documents and forms. Prepared detailed budgets. Determined and certified the eligibility of prospective tenants, following government regulations. Directed and coordinated the activities of staff and contract personnel and evaluated their performance. Directed collection of monthly assessments, rental fees, deposits and payment of insurance premiums, mortgage, taxes, and other operating expenses. Inspected grounds, facilities, and equipment routinely to determine the necessity of repairs and maintenance.

Education

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
02-2026

Skills

  • Strong Customer Service
  • Accounting
  • Budgeting
  • Financial Statements
  • Forms
  • Hiring
  • Training
  • Payroll
  • Insurance
  • Marketing
  • Materials Management
  • Personnel
  • Conflict Resolution

Software

Yardi

Microsoft Office Products

Timeline

Community Manager

SL Nusbaum
11.2024 - Current

Corporate Property Manager/Director of Corporate Housing and Commercial Business

Greystone Properties
12.2021 - 05.2024

Community Manager

Azalea Ridge Apartments
08.2020 - 05.2024

General Manager

Park Properties, LLC
02.2011 - 05.2024

Community Manager

Parkway Place Apartments
01.2002 - 02.2020

Associate of Science - Business Administration

Colorado Technical University
Sandra Jordan