Sandra Kately
Dallas,TX
Summary
Analytical professional in the insurance investigation field known for high productivity and efficient task completion. Skilled in claim evaluation, fraud detection, and regulatory compliance, ensuring thorough and accurate case handling. Excel in communication, problem-solving, and decision-making, leveraging these soft skills to navigate complex cases effectively and deliver optimal outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Claims Consultant
AllState
Dallas, TX
03.2021 - Current
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Assessed and conducted negotiations within authority limits to settle claims.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Negotiated settlements with attorneys and third parties.
- Discussed current cases and issues in claim committee meetings.
- Managed a caseload of claims efficiently, ensuring adherence to company standards.
Claims Consultant
AllState
Dallas, TX
06.2019 - 03.2021
- Investigated and evaluated automobile and casualty claims to determine coverage, liability, damages, and compensability.
- Evaluated subrogation opportunities in order to recover payments made on behalf of an insured party.
- Negotiated and settled claims with all parties involved.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
Small Claims Clerk
Dallas County
Richardson, TX
01.2017 - 06.2019
- Drafted and distributed court orders and decisions as directed by judges.
- Provided customer service to the public regarding court procedures and case status.
- Provided administrative support to the judge, attorneys and litigants during trial proceedings.
- Managed daily court dockets to ensure efficient case progression.
Education
Some College (No Degree) - Human Resources Development
Dallas County
Dallas, TXSkills
- Claims management expertise
- Legal compliance awareness
- Policy investigations
- Team building
- Continuous improvement
- Complex Problem-solving
- Workload prioritization
Certification
- Insurance Adjuster License in multiple states
Timeline
Senior Claims Consultant
AllState
03.2021 - Current
Claims Consultant
AllState
06.2019 - 03.2021
Small Claims Clerk
Dallas County
01.2017 - 06.2019
Some College (No Degree) - Human Resources Development
Dallas County
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