Sandra Latham
Mount Holly,Nc
Summary
Accomplished Collections Specialist with a high degree of professionalism and strong problem resolution capabilities.
Friendly with an upbeat attitude. Ambitious, hardworking, committed to excellence, providing world class customer service.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Clerk
SCJ
05.2020 - Current
- Work closely with inside sales, order management teams to review new sale orders for release and shipment.
- Determine the credit worthiness of an account, by analyzing customer financial statements.
- Contact clients to ensure payments are received promptly.
- Constantly follow up with clients to ensure P.O.'s are accurate.
- Reconciled all payment shortages, reconciled cash, unauthorized deductions.
- Run bank statement reports, post cash payments receive
Customer Service
SCJ
04.2015 - Current
- Data Entry
- Handle customer complaint
- Work with freight companies to acquire proper paper need for the customer
- Work close with sales and customer
Purchasing Assistant
SCJ
03.2010 - 03.2015
- Ordered all raw material used to make our finished goods
- Ordered all non inventory items for the plant
- worked with shipping to make sure everything was received
- Monthly inventory and would help to reconcile
- Did spot counts on items in the plant and the off site warehouse
- Worked close with other departments to manage and report reconciliations.
- Addressed and resolved non-routine, complex and unexpected variances.
Production Worker
SCJ
05.2005 - 03.2010
- work with raw material and logged what was used in the work orders
- assembly line
- packaged
- machine operator
- moved to sample fulfillment
- also worked in customer service entering orders
- worked with shipping, handling the small packages
Education
High School Diploma -
East Lincoln High School
Denver, NCSkills
- SAP,
- Microsoft Word,
- Complex problem solving
- Accurate forecasting
- Account reconciliations
- Self-motivated professional
Accomplishments
- Decreased DSO .
- Created Work Process
- Maintain Monthly Call Log, In Excel
- Collections/ Posting cash
- Processing Rebates and Customer Fees
- Worked with inventory and audits
Skills
Account reconciliation, billing, cash flow, credit, credit analysis, Credit Risk, customer satisfaction,financial statements, forecasting, inside sales, legal, materials, Microsoft Word, Excel, order management, pricing, problem solving, processes, quality control, inventory, SAP, scheduling raw materials, Self-motivated.
Timeline
Accounts Receivable Clerk
SCJ
05.2020 - Current
Customer Service
SCJ
04.2015 - Current
Purchasing Assistant
SCJ
03.2010 - 03.2015
Production Worker
SCJ
05.2005 - 03.2010
High School Diploma -
East Lincoln High School
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