Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Sandra Lopez

Warehouse Production
Melrose Park,IL

Overview

7
7
years of professional experience
2
2
Languages

Work History

Returns Processor

Winston Brands
Melrose Park, IL
03.2021 - Current
  • Receive pallets with the items being returned to the company Verifying order number and all items being returned to the company for a refund or an exchange.
  • Verify item number, item description includes size, color and measurements if it applies.
  • When the order number is not provided, I search the customer order number by zip code, last name and first name.
  • Once I confirm the customer information I go through all the orders he or she has placed looking for the items being returned at the moment.
  • When an item was sent by mistake by color, size, item number or any other inconvenience I create an ASN.
  • Basically I put the item information in the system to be able to print the label with the correct description
  • I don't process certain items because they are non refundable or they are personalized.
  • I work independently on my own table or space, work with a computer, scanner and printer.
  • My job requires the use of the computer all day long.
  • Contributed to the reduction of fraudulent returns by diligently following company guidelines and identifying suspicious activity when necessary.
  • Distributed returned merchandise to appropriate pallet,location or to be inspected for resale.
  • Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.

Floor Coordinator

Good Samaritan Purse
Aurora Il
01.2024 - 02.2024
  • My job was to greet groups of volunteers as they arrived and place them at a table to work
  • Communicate with the staff members to ensure the space available for the group size that was waiting their turn to participate.
  • Coordinate the amount of volunteers into the tables available.
  • Guide the volunteers to their table and assist them in any need they had.
  • This was seasonal job for only 3 weeks, 8 hours, 5 to 6 days a week.

Lead

Good Samaritan Purse
Aurora Il
11.2023 - 12.2023
  • Participated in cross-functional team-building activities.
  • Evaluated volunteers performance regularly, identifying areas for improvement and offering constructive feedback for personal growth.
  • Participated in team meetings to discuss progress, address concerns, and share best practices for continuous improvement.
  • This is a Christian Company where volunteers come to process shoe boxes that carry several items such as hygiene products, small toys, school supplies ect.
  • This was seasonal job for only 3 weeks, 8 hours, 5 to 6 days a week.

In charge of physically sorting and filing Orders, Invoices, Quotes alphabetically

Chicago Spence Tool & Rubber
Melrose Park, IL
01.2020 - 03.2020
  • Highly requested to be calling wholesale account providers and requesting quotes for items like washers, drills, tools, etc.
  • To ensure that the company could approach the most cost-effective route for purchases.
  • Responsible for sending out and receiving emails with quotes, printing them out and handing them to the sales representative.
  • Also when needed I would pick orders.
  • Pandemic started and I was laid off.
  • I was planning on staying here for a long time but it is a small company and they had to let me go.

Line Lead

Taste Of Nature
Melrose Park, IL
12.2018 - 12.2019
  • Took charge in leading an assembly line of a product called Douhlish Cookie Dough.
  • As a line lead I was in charged of making sure that certain machines in my line were put back together properly and functioning properly as well.
  • Checked metal detector was on and working properly each morning.
  • Filled out paperwork for line production each morning.
  • Assigned people daily to their work area and communicate their job description to make sure the flow of the workloads would go harmoniously
  • Overseeing production and at the same time checking weight of the product hourly.
  • With each job order I checked metal detectors 3 times or every time the item number would change.
  • Checking quality control on all material being packed, includes graphics on tubs, color, neatness.
  • By the end of the day a report of production, waste, and downtime was to be turned in.
  • Side Tasks include: helping people when needed a washroom break, sending people to lunch and breaks and assisting any other need they had.
  • Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Implemented safety protocols to minimize workplace accidents, protecting staff members from potential hazards.
  • Inspected products and machines to maintain quality and efficiency.
  • Maintained organized work area by cleaning and removing hazards.

Sorting Mail

Response Marketing Solutions
05.2018 - 10.2018
  • Feeding the slots of a machine with letters and envelopes
  • Sorting Letters in order by zip codes or other different codes
  • Sorting mail by an Asterisk, separating them with rubber bands, and placing them in trays.

Picking food orders for CVS and other convenience stores in the Chicago Area, Ohio and Indiana.

Markpol
11.2016 - 05.2017
  • Picking food items such as: milk, juices, cheese, yogurt, bread, cookies, packed ham ect.
  • Place the food items on trays and the trays on a pallet.

Education

Proviso West High School
Hillside, IL

Skills

Basic e-mails, basic computer skills

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Volunteer Experience

  • Word of God Church, Coordinator of Vacation Bible School, 2007 - 2014
  • Word of God Church, Coordinator of Dance Ministry, 2009 - 2014
  • Word of God Church, Sunday School Class Teacher, 2000 - 2004
  • Homeschooled Kindergarten/Second grade only, 2005 - 2007

Timeline

Floor Coordinator

Good Samaritan Purse
01.2024 - 02.2024

Lead

Good Samaritan Purse
11.2023 - 12.2023

Returns Processor

Winston Brands
03.2021 - Current

In charge of physically sorting and filing Orders, Invoices, Quotes alphabetically

Chicago Spence Tool & Rubber
01.2020 - 03.2020

Line Lead

Taste Of Nature
12.2018 - 12.2019

Sorting Mail

Response Marketing Solutions
05.2018 - 10.2018

Picking food orders for CVS and other convenience stores in the Chicago Area, Ohio and Indiana.

Markpol
11.2016 - 05.2017

Proviso West High School

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Sandra LopezWarehouse Production