Facilitated client access to community resources for necessary support.
Monitored client progress through consistent follow-up contacts.
Conducted virtual visits to assess the safety of living environments for clients.
Documented case notes precisely to ensure regulatory compliance.
Maintained accurate case records in adherence to agency guidelines.
Created case reports and delivered them to supervisors.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Teacher
Urban Strategies
Alamo, Texas
05.2020 - 03.2025
Designed engaging lesson plans aligned with curriculum standards.
Facilitated classroom discussions to enhance student learning and participation.
Implemented diverse instructional strategies to accommodate different learning styles.
Assessed student performance through tests, quizzes and other assessments.
Maintained a safe and orderly learning environment for all students.
Utilized technology such as interactive whiteboards and online resources to enhance instruction.
Participated in professional development workshops related to teaching methods or curriculum changes.
Organized extracurricular activities to promote student engagement and teamwork.
Therapeutic Program Worker
Casa Gracia
McAllen, Texas
01.2019 - 05.2019
Utilized evidence-based practices such as cognitive behavioral therapy when working with clients.
Facilitated therapeutic activities for clients to enhance mental well-being.
Supported clients in developing social skills through group activities and discussions.
Assisted in crisis management by providing immediate support and de-escalation strategies.
Provided direct supervision and guidance to at-risk youth in a therapeutic setting.
Ensured that all documentation was completed accurately and timely according to agency standards.
Teacher
Palacios Elementary Head Start
Pharr, Texas
02.2014 - 08.2016
Designed engaging lesson plans aligned with curriculum standards.
Facilitated classroom discussions to enhance student learning and participation.
Provided individualized instruction to meet the needs of all students.
Maintained a safe and orderly learning environment for all students.
Collaborated with colleagues to develop interdisciplinary projects and initiatives.
Organized extracurricular activities to promote student engagement and teamwork.
Communicated effectively with parents regarding student performance and needs.
Education
Associate of Applied Science - Drug And Alcohol Treatment Specialist
Stratford Career Institute
Saint Albans, VT 05478-5560
05-2023
Master of Science - Human Behavior
Capella University
Saint Paul, MN
08-2016
Bachelor's in Interdisciplinary Studies - Education
University of Pan American
Edinburg, TX
05-2005
Bachelor's in Early Childhood - Early Childhood Education
University of Pan American
Edinburg, TX
05-2005
High School Diploma -
Weslaco High School
Weslaco, TX
05-1990
Skills
Compassionate and dedicated professional with experience in case management, child development, and supporting children and families Skilled in client assessments, service planning, resource coordination, referrals, documentation, and advocacy Experienced in collaborating with schools, community organizations, and service providers to address client needs and promote positive outcomes Strong communication, organization, and problem-solving skills with a commitment to the safety, well-being, and healthy development of children and families
Case documentation
Crisis intervention
Resource coordination
Client assessment
Client advocacy
Team collaboration
Cultural competency
Documentation proficiency
Positive attitude
Empathy and compassion
Active listening
Relationship building
Email and telephone etiquette
Microsoft office
Languages
Spanish
Professional
English
Professional
Timeline
Case Manager
Urban Strategies
05.2020 - Current
Teacher
Urban Strategies
05.2020 - 03.2025
Therapeutic Program Worker
Casa Gracia
01.2019 - 05.2019
Teacher
Palacios Elementary Head Start
02.2014 - 08.2016
Associate of Applied Science - Drug And Alcohol Treatment Specialist
Stratford Career Institute
Master of Science - Human Behavior
Capella University
Bachelor's in Interdisciplinary Studies - Education
University of Pan American
Bachelor's in Early Childhood - Early Childhood Education