Sandra MacMartin
Center Tuftonboro
Summary
Dynamic leader with a proven track record at Ombudsman Educational Services, excelling in strategic planning and relationship building. Enhanced program outcomes through data analysis and stakeholder collaboration, fostering a culture of continuous improvement. Skilled in staff development and decision-making, driving operational effectiveness and employee engagement.
Knowledgeable [Desired Position] with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Overview
35
35
years of professional experience
Work History
Director
Ombudsman Educational Services
Wolfeboro, NH
10.2001 - Current
- Led strategic initiatives to enhance educational program outcomes and student engagement.
- Developed and implemented policies promoting compliance with state and federal regulations.
- Collaborated with stakeholders to optimize resource allocation across multiple educational programs.
- Mentored leadership team, fostering professional development and enhancing operational effectiveness.
- Analyzed data trends to drive improvements in service delivery and program efficiency.
- Established partnerships with community organizations to expand support services for students.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Fuel Assistance Intake Worker
Tri-County Community Action
Center Ossipee, NH
09.1997 - 10.2001
- Conducted comprehensive assessments to determine client needs and eligibility for services.
- Collaborated with multidisciplinary teams to facilitate client referrals and resource allocation.
- Developed and maintained case files, ensuring accurate documentation of service provision.
- Provided training on intake procedures to new staff, enhancing team efficiency and effectiveness.
Direct Care
Center of Hope
Conway, NH
03.1991 - 09.1997
- Assisted in training new direct care staff members, sharing knowledge and experience to ensure consistent quality of care throughout the organization.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in direct care services.
- Trained and mentored junior staff on safety protocols and operational procedures.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
Bachelor of Science - Education
University of Massachusetts, Amherst
Amherst, MA05-1983
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Team management
- Creativity and innovation
- Staff management
- Organizational development
- Goal setting
- Staff development
Timeline
Director
Ombudsman Educational Services
10.2001 - Current
Fuel Assistance Intake Worker
Tri-County Community Action
09.1997 - 10.2001
Direct Care
Center of Hope
03.1991 - 09.1997
Bachelor of Science - Education
University of Massachusetts, Amherst