Sandra Mahecha
Schaumburg,IL
Summary
Seasoned in enhancing operational efficiency and customer satisfaction, I leveraged office equipment proficiency and empathy at AutoNet Chicago to streamline payment processes and improve client relations. Expert in report creation and customer consulting, I significantly contributed to reducing receivables balances and optimizing logistics coordination, demonstrating unparalleled adaptability and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Biller,funding
AutoNet chicago
Elgin, IL
01.2024 - Current
- Created detailed reports outlining current receivables balances, aging analysis, transaction logs.
- Verified customer accounts and ensured accuracy of invoices.
- Reviewed contracts between customers and vendors prior to processing payments or refunds.
- Expedited payments by verifying accuracy and currency of vendor information.
- Processed invoice payments and recorded information in account database.
- Entered new customer data into the system following established procedures for verification purposes.
Automotive Biller
MundoAutos
Elgin, IL
03.2023 - 12.2023
- Created detailed reports outlining current receivables balances, aging analysis, transaction logs.
- Verified customer accounts and ensured accuracy of invoices.
- Reviewed contracts between customers and vendors prior to processing payments or refunds.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Worked closely with logistics team members to coordinate the most efficient routes for drivers.
Operator Warehouse
SHEIN
Elg, IL
04.2022 - 06.2023
- Utilized various software and tools to streamline processes and optimize performance.
- Triaged products for functionality and assessed visible conditions to determine resale eligibility
- Checked packaging to verify good quality, no damage and acceptable appearance.
Packing and Shipping Clerk
S&S TRUCK PARTS LLC
Schaumburg, IL
08.2022 - 03.2023
- Loaded packed boxes onto pallets ready for dispatch.
- Labeled packages with identifying information including destination addresses and item descriptions.
Education
Omnichanel Retail Program For Pro Leaders - Retail
Universidad La Sabana
Bogota, Colombia 09-2019
Digital Transformation -
Universidad Ean
Bogota,Colombia 05-2018
Diploma In High-Performance Team Management in Retail - Commerce
Universidad La Sabana
Bogota, Colombia 01-2017
High School Diploma -
Jorge Eliecer Gaitan
Colombia 12-1998
Skills
- Customer Service
- Office equipment proficiency
- Clerical support
- Adaptability and flexibility
- Empathy and patience
- Payment processing
- Complaint handling
- Credit card payment processing
- Report creation
- Multitasking and organization
- Customer consulting
Timeline
Biller,funding
AutoNet chicago
01.2024 - Current
Automotive Biller
MundoAutos
03.2023 - 12.2023
Packing and Shipping Clerk
S&S TRUCK PARTS LLC
08.2022 - 03.2023
Operator Warehouse
SHEIN
04.2022 - 06.2023
Omnichanel Retail Program For Pro Leaders - Retail
Universidad La Sabana
Digital Transformation -
Universidad Ean
Diploma In High-Performance Team Management in Retail - Commerce
Universidad La Sabana
High School Diploma -
Jorge Eliecer Gaitan
Similar Profiles
Ana BancuAna Bancu
Sales Manager at AUTONET/ASKO GROUPSales Manager at AUTONET/ASKO GROUP
Anabella GermainAnabella Germain
Supervisor of Administration at Autonet S.A./ Detroit 1925 S.A./ Elysees S.A.Supervisor of Administration at Autonet S.A./ Detroit 1925 S.A./ Elysees S.A.
Greg GarciaGreg Garcia
General Manager of Retail at Chicago Bears / Delaware North Sportservice-Chicago, ILGeneral Manager of Retail at Chicago Bears / Delaware North Sportservice-Chicago, IL