Sandra Marquez

Office Manager

Fire Safe Systems, Inc.

11.2001 - 12.2017

Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Coached new hires on company processes while managing employees to achieve maximum production.
Reported to senior management on organizational performance and progress toward goals.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.