Sandra Martinez
La Habra,CA
Summary
Self-directed and hardworking Sales Professional with an excellent blend of experience to deliver on company expectations. Proven record for establishing a loyal, repeat customer base through responsive, informative service. Skilled in issue management and educating individuals on services and options best suited to personal situation. Continually learning to build on essential skills and enhance performance and effectiveness.
Overview
17
17
years of professional experience
Work History
Account Manager
TransAct Technology
Hamden, CT
11.2022 - 09.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Identified customer needs by asking questions and advising on best solutions.
Account Executive
DTiQ
Pasadena, CA
11.2006 - 11.2022
- Responsibilities include cold calling to generate new business as well as attending Regional Meetings and Trade Shows throughout my assigned territory
- Effectively maintain and retain existing customers by building long-term relationships
- Respond to all inquiries and sales requests within a specified time frame while proactively checking in with existing customers to assure customer satisfaction
- Ongoing participating in sales training to learn about new products and improve sales techniques.
Skills
- Strategic Account Development
- Relationship Selling
- Strong Interpersonal Skills
- Skilled Multi-Tasker
- Prospecting and Cold Calling
- Exceptional Customer Service Skills
- Upselling and Consultative Selling
- Territory Management
- Brand Management
- Business Development
- Goal-Oriented
Timeline
Account Manager
TransAct Technology
11.2022 - 09.2023
Account Executive
DTiQ
11.2006 - 11.2022
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