Sandra Maye-Johnson
Hinesville,GA
Summary
Dedicated professional with strong customer service skills, known for attention to detail and dependability. Experience in homecare and grocery supervision has honed problem-solving abilities and adaptability.
Overview
21
21
years of professional experience
Work History
Homecare
Magreen Richards
01.2021 - 02.2026
- Provided daily personal care and assistance to enhance client comfort and well-being.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
- Supported patients in maintaining mobility through gentle exercise routines and regular movement encouragement.
- Ensured safety and comfort, performing routine checks on patients throughout the day.
- Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
- Managed challenging behaviors calmly using de-escalation techniques that prioritize patient safety while fostering trust-building relationships.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Implemented safety protocols, ensuring compliance with industry standards during client interactions.
- Evaluated effectiveness of existing care strategies, recommending improvements for enhanced outcomes.
- Monitored and documented clients' health status, reporting changes to appropriate personnel.
Grocery Supervisor
B&C Groceries
03.2011 - 01.2017
- Supervised daily operations to ensure efficient grocery store functionality.
- Trained and mentored staff on customer service protocols and product knowledge.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Conducted regular audits of sales and inventory reports for accuracy and compliance.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and loyalty.
- Collaborated with vendors to negotiate favorable terms and enhance product offerings.
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Managed special orders for customers'' requests or events successfully while maintaining excellent customer relations.
Private Nanny
Lorissa Hollowchuck
05.2008 - 01.2011
- Supervised daily activities and routines, ensuring safety and engagement for children
- Implemented effective communication strategies with parents regarding child progress and needs.
- Maintained a safe, clean environment through regular organization and sanitization practices.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Private Nanny
Helen Gardner
04.2005 - 03.2008
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Transported children to and from school, medical appointments, and extra-curricular activities.
Education
GED -
Savannah Technical College
Hinesville, GA05-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Organizational skills
Timeline
Homecare
Magreen Richards
01.2021 - 02.2026
Grocery Supervisor
B&C Groceries
03.2011 - 01.2017
Private Nanny
Lorissa Hollowchuck
05.2008 - 01.2011
Private Nanny
Helen Gardner
04.2005 - 03.2008
GED -
Savannah Technical College