Sandra Mendez
Campbell,CA
Summary
Experienced Site Supervisor with a background in security building operations, team leadership, client communication, scheduling, payroll, and facility coordination. Currently oversee 15+ security professionals while supporting daily building operations, coordinating coverage for projects, monitoring facility and safety concerns, creating work orders, and communicating with clients and facility teams. Organized, dependable, and experienced working in fast paced corporate environments.
Overview
16
16
years of professional experience
Work History
Security Site Supervisor
Allied Universal
02.2025 - Current
- Coordinate daily site operations and oversee a team of 15+ security professionals.
- Communicate with clients and facility teams regarding building operations, projects, security coverage, and site needs.
- Monitor building conditions and report maintenance, safety, security, and operational issues to the appropriate facility teams.
- Create work orders for facility-related issues and follow up as needed.
- Coordinate additional security coverage for building projects and special operational requirements.
- Manage employee scheduling and payroll while ensuring appropriate staffing levels.
- Delegate daily assignments and responsibilities based on building needs and operational priorities.
- Communicate shift pass-downs, project updates, building concerns, and other important information to the team.
- Support a safe, secure, and professional environment for employees, clients, contractors, and visitors.
Security Professional
Allied Universal
09.2022 - 01.2025
- Provided a safe and secure environment for clients and guests entering the building.
- Reported suspicious activity, maintenance concerns, and safety issues to the appropriate parties.
- Conducted access control and verified credentials for individuals entering restricted areas.
- Monitored CCTV cameras and helped ensure the building remained secure at all times.
Brand Ops Supervisor
Victoria's Secret
04.2018 - 03.2021
- Trained staff and assigned daily responsibilities based on employee skills, training, and business needs.
- Supported merchandise flow, inventory, backroom organization, and operational standards.
- Worked closely with leadership on payroll management and personnel needs.
- Conducted audits and maintained accurate operational records.
- Provided professional customer service in a fast-paced environment.
Assistant Store Manager
dd's DISCOUNTS
06.2010 - 02.2018
- Trained and supported a team of 15+ associates in operational and sales goals.
- Managed opening and closing procedures and recommended changes to improve daily operational efficiency.
- Created weekly employee schedules based on business demands and availability.
- Coached team members on company policies, procedures, and safe workplace practices.
- Conducted routine inventories and worked to minimize merchandise shrinkage.
- Managed facility issues by coordinating with contractors to schedule repairs, communicating expected downtime to employees and upper management, and confirming resolution of problems.
Education
William C. Overfelt High School
06-2010
Skills
- Customer Service
- Team Leadership & Staff Training
- Access Control & CCTV Monitoring
- Scheduling & Payroll
- Daily Operations & Assignment Delegation
- Work Order Coordination
- Issue Reporting & Follow-Up
- Facility & Building Operations
- Client & Facility Team Communication
- Project & Coverage Coordination
- Problem Solving & Critical Thinking
- Time Management
- CPR Certified
- Guard Card Certified
- Bilingual: English & Spanish
Timeline
Security Site Supervisor
Allied Universal
02.2025 - Current
Security Professional
Allied Universal
09.2022 - 01.2025
Brand Ops Supervisor
Victoria's Secret
04.2018 - 03.2021
Assistant Store Manager
dd's DISCOUNTS
06.2010 - 02.2018
William C. Overfelt High School