Sandra Meyenberg
Castaway Cove Waterpark
Wichita Falls,TX
32
Years of experience
Proven HR and accounting coordinator with expertise in onboarding and payroll. Adept at maintaining confidentiality and generating precise reports. Skilled in employee relations and QuickBooks, enhancing operational efficiency. Recognized for interpersonal skills, fostering positive workplace dynamics. Successfully streamlined processes.
Work History
Accounting and HR Coordinator
3 Years 3 Months- Coordinated onboarding paperwork, I-9 verification, and personnel file updates for seasonal hires.
- Maintained confidential employee records, ensuring accurate data entry in HR systems.
- Supported payroll preparation
- Prepared sales tax, payroll reports, ticket sales, and other reports for the city of Wichita Falls and the state
Claims Examiner
4 Years 10 Months- Adjudicated complex medical claims using plan benefits, coding guidelines, and reimbursement policies.
- Resolved claim discrepancies by researching eligibility, coverage, and prior authorization records.
- Interpreted CPT, ICD, and HCPCS codes to ensure accurate payment decisions.
- Reviewed pended claims for missing documentation and corrected processing errors.
Customer Service Representative
5 Years 3 Months- Resolved member inquiries regarding benefits, claims, and eligibility using internal systems and plan guidelines.
- Documented call interactions accurately while maintaining HIPAA compliance and confidentiality standards.
- Explained coverage details, prior authorization requirements, and referral processes to support informed member decisions.
- Escalated complex service issues to appropriate departments and tracked resolution through completion.
911 Dispatcher
2 Years- Prioritized emergency calls, dispatching police and fire using CAD systems.
- Gathered critical information from callers and relayed accurate details to responding personnel.
- Monitored radio traffic, coordinated field units, and updated incident status in real time.
- Applied emergency protocols to assess urgency and direct appropriate response resources.
Accounts Payable Clerk
4 Years 3 Months- Processed invoices accurately, verifying coding, approvals, and supporting documentation.
- Matched purchase orders, receipts, and invoices to resolve discrepancies promptly.
- Reconciled vendor statements and investigated outstanding balances for timely payment.
- Prepared check runs and electronic payments while maintaining compliance with payment terms.
Education
- Nursing
Skills
Recordkeeping
Maintains confidentiality
Employee relations
Microsoft office and docusign
New employee orientations
HR policies compliance
Confidential document control
Onboarding coordination
Benefits and payroll coordination
Superb interpersonal skills
Background checks
Human resources management
Payroll administration
Report generation
Customer relations
Payroll processing
Quickbooks
People-oriented
Employment record verification
Timeline
Accounting and HR Coordinator
Castaway Cove Waterpark
07.2021 - 10.2024Read More
Claims Examiner
Blue Cross Blue Shield of Texas
06.2009 - 04.2014Read More
Customer Service Representative
Blue Cross Blue Shield of Texas
04.1999 - 07.2004Read More
911 Dispatcher
City Of Wichita Falls
03.1997 - 03.1999Read More
Accounts Payable Clerk
Eagle Mart
12.1992 - 03.1997Read More
Midwestern State University
from Nursing
Read More