Sandra Molina

• Provide accurate, real-time Spanish–English interpretation during medical appointments, including consultations, procedures, and follow-up visits
• Facilitate clear communication between patients and healthcare providers to ensure full understanding of diagnoses, treatment plans, and medical instructions
• Support a high daily volume of appointments while maintaining accuracy, professionalism, and cultural sensitivity
• Ensure strict adherence to confidentiality standards and ethical guidelines in all patient interactions

• Manage all administrative operations including scheduling, client intake, invoicing, and service coordination for residential and commercial clients
• Communicate effectively with diverse clients to assess needs, explain services, and ensure satisfaction through clear and professional interactions
• Maintain organized records, service documentation, and financial tracking to support efficient business operations
• Utilize bilingual communication skills to assist Spanish-speaking clients and provide inclusive customer service

• Provide direct patient care including monitoring vital signs, assisting with daily living activities, and ensuring patient comfort
• Train and mentor newly certified CNAs on patient care techniques, safety protocols, and clinical procedures
• Support communication between healthcare staff and Spanish-speaking patients to improve care outcomes and patient understanding