Sandra Monfil
Mt. Vernon,TX
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level SERVICE position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
SERVICES
McDonald's Restaurant
04.2019 - Current
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Dietary Server
TRMC
04.2012 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
MT. VERNON HIGH SCHOOL
MT. VERNON, TX05.2004
Skills
- Work with Minimal Supervision
- Textile Repair
- Documenting Changes
- Corrective Actions
Languages
Spanish
Native or Bilingual
Timeline
SERVICES
McDonald's Restaurant
04.2019 - Current
Dietary Server
TRMC
04.2012 - 09.2020
High School Diploma -
MT. VERNON HIGH SCHOOL
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