Sandra Muro
Richmond,TX
Summary
Proven Bilingual, National Certified Medical Assistant with a track record of excellence at Accesshealth, skilled in EHR proficiency and compassionate patient support. Spearheaded initiatives to improve patient outcomes and streamline clinical documentation, demonstrating exceptional team collaboration and bilingual communication skills. Achieved high patient volume management, enhancing care quality and efficiency.
Offering unique blend of compassion and efficiency, eager to learn and develop in healthcare environment. Brings solid understanding of patient care principles and ability to quickly acquire knowledge of medical procedures and terminology. Ready to use and develop patient interaction skills and clinical support abilities in Medical Assistant role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
Taco Tony's Mexican Restaurant
05.2015 - 08.2019
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- In charge of taking call in orders and drive through orders at the same time.
- Process all payment types.
- excellent customer service.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
National Certified Medical Assistant
Family Care Clinic
01.2022 - 01.2023
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
- Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
- Performed vital signs, routine check up procedures, administer medication / vaccines , Processed Referrals for patients , EKG.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Created Ultrasound and Radiology orders per provider.
National Certified Medical Assistant
Accesshealth
12.2022 - 12.2024
- Bilingual , Performed vital signs, EKG, UA/UPT testing, medication and vaccine administration, patient education, medical terminology, setting up/ assisting with procedures, EHR proficiency, wound care.
- Managed phone calls from patients seeking advice or follow-up care, notifying patients about their lab results after provider has reviewed them, providing accurate information and appropriate referrals when necessary.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing and faxing , organizing and scanning documents.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Helped other providers on the floor that needed assistance with patients when finished with my clinical tasks.
- Trained new staff , Emergency preparedness.
- Successfully managed a high patient volume appointments per day , ensuring prompt and quality care for all patients.
Education
Nationally Registered Certified Medical Assistant - Healthcare
The College of Health Care Professions
TX06-2022
High School Diploma -
El Campo High School
El Campo, TX05-2018
Skills
- Vital signs monitoring
- EHR proficiency
- Team collaboration
- Time management
- Sterilization techniques
- Immunization administration
- Emergency response preparedness
- Medical equipment operation
- Compassionate patient support
- Medical office administration
- Medical terminology proficiency
- Clinical procedure compliance
- Customer service
- HIPAA compliance
- Clinical documentation
- Data entry
- Fluent in English and Spanish
- OB/GYN procedures
- CPR
- Customer service
Accomplishments
- Recognized for outstanding dedication to patient care.
- Mentored junior staff on new equipment operation.
- Improved patients satisfaction
- Recognized for going above and beyond the call of duty.
Certification
High School Diploma - El Campo High School
Nationally Certified Medical Assistant (NRCMA) - The College Of Healthcare Professions
Languages
English
Native or Bilingual
Timeline
National Certified Medical Assistant
Accesshealth
12.2022 - 12.2024
National Certified Medical Assistant
Family Care Clinic
01.2022 - 01.2023
Waitress
Taco Tony's Mexican Restaurant
05.2015 - 08.2019
High School Diploma - El Campo High School
Nationally Certified Medical Assistant (NRCMA) - The College Of Healthcare Professions
Nationally Registered Certified Medical Assistant - Healthcare
The College of Health Care Professions
High School Diploma -
El Campo High School
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