Sandra Nogueira
Sales
Summary
Exceeding sales objectives on a regular basis, this successful Inside Sales Representative possesses a strong ability to persuade and communicate effectively. With analytical problem-solving skills, excels at uncovering customer needs and aligning them with company offerings. With 15 years of sales excellence, well-equipped to deliver exceptional results in driving business growth.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative
Bunzl
06.2021 - Current
- Addressed customers' queries concerning merchandise specifications, cost points, and inventory status.
- Stayed informed on available products, facilitating superior customer service and boosting sales.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Provided knowledgeable responses to customer queries in a timely manner.
- Increased sales revenue by implementing effective sales strategies and fostering strong customer relationships.
- Consistently met or exceeded quarterly sales targets by executing effective sales strategies.
Inside Sales Representative
Beacon Roofing Supply
07.2014 - 05.2022
- Receive and process requests from customers via phone and fax for quotes, product availability, product orders, product returns, billing discrepancies, product information, order changes and cancellations
- Coordinate delivery or pickup of customer orders with operations team
- Maintain accurate and up to date "open orders" files in computer system.
- Interact with sister branches when necessary for inventory and delivery issues
- Resolve any customer complaints that arise
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Set up new accounts, established customer credit and set up payment methods.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
Inside Sales Representative
Emiliani Enterprises
01.2009 - 03.2014
- Generated leads for cold calls to potential customers
- Serviced over 400 professional salon accounts regionally
- Promoted education events for different tools and products
- Supplement outside sales team with leads for potentially large accounts
- Coordinate returns and deliveries with warehouse manager
- Coordination of trade show activities, local and national
Store Sales Associate
Emiliani Enterprises
05.2006 - 12.2008
- Responsible for opening and closing of retail store
- Checking deliveries and replenishing stock
- Assisting customers with question on products and training events held by retailer
- Maintaining monthly marketing programs and signage
- Responsible for maintaining cash drawers
Education
High School Diploma -
The European Academy of Cosmetology & Hairdressing
Union, NJSkills
- Sale expertise
- SalesForce
- Dedicated team player
- Self-motivated
- Cold calling
- Order processing
- Database management
- B2B sales
- Relationship building and management
- Fluent in Portuguese and Spanish
- Driven
- Data entry
- Customer relationship building
Education
Union, NJ
Languages
English, Portuguese, Spanish
Native or Bilingual
Accomplishments
Was awarded Circle of Excellence Top Gun in 2022.
Timeline
Inside Sales Representative
Bunzl
06.2021 - Current
Inside Sales Representative
Beacon Roofing Supply
07.2014 - 05.2022
Inside Sales Representative
Emiliani Enterprises
01.2009 - 03.2014
Store Sales Associate
Emiliani Enterprises
05.2006 - 12.2008
High School Diploma -
The European Academy of Cosmetology & Hairdressing
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