Sandra Orantes
Oklahoma City,OK
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
Cashier
Yoshinoya
06.2022 - 09.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales floor associate
Victoria’s Secret PINK
12.2021 - 03.2022
- Boosted store sales by effectively cross-selling and upselling products to customers.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
Cashier/Server
Panda Express
05.2019 - 05.2021
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
Education
Some general education -
Pasadena City College
03.2022
Graduated -
Ramon C. Cortines School of Visual And Performing Arts Highschool
06.2017
Skills
- Adaptability
- Strong Work Ethic
- Good Time Management
- Active Listener
- Cash Handling
- POS Systems
- Team Player
- Friendly and Outgoing
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
06.2023 - Current
Cashier
Yoshinoya
06.2022 - 09.2022
Sales floor associate
Victoria’s Secret PINK
12.2021 - 03.2022
Cashier/Server
Panda Express
05.2019 - 05.2021
Some general education -
Pasadena City College
Graduated -
Ramon C. Cortines School of Visual And Performing Arts Highschool
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