Sandra Patty
Oklahoma City,OK
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
2001
2001
years of post-secondary education
Work History
Hospice Caregiver
Private Pay
Dell City, OK
03.2023 - 07.2023
- Assisted patients with daily living activities, enhancing comfort and promoting independence.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Facilitated communication between patients, families, and healthcare teams to ensure cohesive care.
- Maintained cleanliness and organization in patient living spaces to promote comfort.
- Documented patient care activities and changes in condition to inform ongoing treatment.
- Provided emotional support, fostering trust and comfort for patients facing end-of-life challenges.
- Administered medications as prescribed, ensuring adherence to care plans and patient safety.
Assistant Manager
Puckett's Food Inc.
Sayre, Oklahoma
11.2012 - 10.2017
- Developed training programs to enhance team skills and operational efficiency.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Implemented process improvements that streamlined daily operations and reduced waste.
- Monitored inventory levels and placed orders to maintain stock availability.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Delegated work to staff, setting priorities and goals.
Carhop
Sonic
Sayre, OK
02.2007 - 05.2008
- Operated delivery vehicles safely while adhering to traffic regulations.
- Maintained comprehensive menu knowledge to assist customers with inquiries.
- Processed payments accurately using cash registers and mobile payment systems.
- Supported customer interactions by providing attentive and friendly service.
- Executed cleaning duties to uphold cleanliness standards throughout the service area.
- Adhered to health and safety guidelines to ensure a safe working environment.
- Prepared and organized food items for quick and accurate delivery.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Verified orders and bagged items for easy transport.
- Greeted and welcomed customers as they arrived at the drive-in window.
- Operated cash register accurately and efficiently to process customer payments.
- Took orders, prepared foods and processed payments in full-service establishment.
Caregiver, Special Needs
Partnership in Community Living
Monmouth, Oregon
11.1998 - 04.2000
- Provided daily living assistance to individuals with special needs, enhancing their independence and quality of life.
- Developed and implemented personalized activity plans to engage clients in meaningful recreational and educational experiences.
- Facilitated effective communication between clients and their families, fostering supportive relationships and improving care coordination.
- Supported clients in managing personal care tasks, promoting hygiene and self-esteem.
- Documented client progress and care activities accurately, maintaining compliance with organizational policies.
- Promoted community integration by assisting clients in participating in social activities and public events.
- Assisted clients with medication management, ensuring adherence to prescribed treatment plans.
- Administered medication when needed according to doctor's instructions.
- Observed, reported and documented patient status and care provided.
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Attended conferences and workshops related to disability management techniques.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Helped clients get in and out of beds and wheelchairs.
- Created individualized care plans based on each client's unique needs and abilities.
Education
Central High School
Independence , ORBasic ASL - American Sign Language
Chemeketa Community College
Salem, Oregon, OR 10.1998 - 12.1999
Skills
- Patient care
- Vital sign monitoring
- Medication administration
- Care documentation
- Inventory management
- Customer service
- Team supervision
- Effective communication
- Emotional support
- Time management
- Customer service and satisfaction
- Task delegation
- Team motivation
- Decision-making
- Employee supervision
- Operations management
- Multitasking and organization
- Financial reporting
- Reporting and documenting
- Vendor relationship management
- Money handling
Languages
ASL
Professional
References
References available upon request.
Timeline
Hospice Caregiver
Private Pay
03.2023 - 07.2023
Assistant Manager
Puckett's Food Inc.
11.2012 - 10.2017
Carhop
Sonic
02.2007 - 05.2008
Caregiver, Special Needs
Partnership in Community Living
11.1998 - 04.2000
Basic ASL - American Sign Language
Chemeketa Community College
10.1998 - 12.1999
Central High School