To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Intake Specialist
Riosecrance Jackson Recovery
3500 4th Street Sioux City
04.2018 - 04.2023
Answered phone calls and provided new clients with required paperwork to initiate service.
Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Assessed clients' needs and determined eligibility for intake services.
Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
Trained and supervised new intake staff to deliver high-quality client care.
Built relationships with community agencies for timely service referrals.
Developed and maintained accurate records of programs and services.
Monitored progress towards service plan goals.
Improved clients' coping with routine life activities such as food budgeting and rental payments.
Team Leader
Pilot Travel Centers Sub Way
Singing Hills Dr. Sioux City
10.2015 - 06.2019
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Mentored and guided employees to foster proper completion of assigned duties.