Corrie Molleur
East Hampton,USA
Summary
Conscientious health care professional dedicated to advocating for the social and economic well-being of individuals and families, handling high caseloads without sacrificing quality of care. Strong communication and management skills, while experienced at providing guidance, support, and direction to clients and staff. Committed to inspiring community service, recommending the best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
3
3
years of professional experience
Work History
Intake Specialist
MediTelecare (MTC Care)
Middletown, CT
06.2025 - Current
- Facilitated patient intake processes, ensuring accurate documentation and timely service delivery.
- Coordinated communication between facilities and healthcare providers to optimize care.
- Implemented quality assurance measures to maintain compliance with healthcare regulations and standards.
- Analyzed workflow trends to identify areas for improvement, driving operational efficiency within the department.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
AOP Care Coordinator
Community Health Resources
Manchester, CT, USA
01.2024 - Current
- -Coordinated internal and Mobile Crisis Response Team referrals, administrative discharges, 48-hour post-hospital services, all in alignment with HIPAA guidelines.
- -Provided court correspondence for clients and assisted in obtaining essential services such as government phones, transportation, health insurance, and food stamps.
- -Engaged with clients to ensure attendance, identify barriers to participation, and facilitate group reminders and scheduling along with aiding in client engagement through the CHR Portal app.
- -Documented and tracked IOP attendance, toxicology screens, client progress, suicide protocol reduction, group waitlists and census, and health care plan due dates.
- -Monitored and coordinated daily team schedules, offering administrative support.
Care Coordinator
Center for Human Development
West Springfield, MA, USA
01.2023 - 01.2024
- -Provided comprehensive care coordination for a caseload of 75+ individuals.
- -Oriented and educated patients and their families by meeting with them, initiating the care plan, providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
- -Assisted patients in recognizing and removing barriers to care to improve overall health outcomes.
- -Advocated for patients’ medical care as well as provide support to maintain their independence at home after hospital or nursing home stays.
- -Facilitated appointments and transportation for patients, streamlining access to essential medical services.
Education
Bachelor's degree - undefined
Humboldt State University
01.2017
Skills
Case Management
Databases
Google Suite
Medical Terminology
Systems eHana/Credible
HIPAA Compliance
Microsoft Office Suite
Organizational Goal Development
Patient Advocacy
Windows Processes
Research
Motivational Interviewing
De-escalation
Critical thinking skills
Compassionate communication
Records management
Collaboration and teamwork
Timeline
Intake Specialist
MediTelecare (MTC Care)
06.2025 - Current
AOP Care Coordinator
Community Health Resources
01.2024 - Current
Care Coordinator
Center for Human Development
01.2023 - 01.2024
Bachelor's degree - undefined
Humboldt State University