Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Dietary Aide
Bell Towers
Merrill, WI
04.2024 - Current
Stocked supplies in dining areas as needed.
Delivered meals to residents and patients in their rooms when requested.
Informed supervisor about any changes in patient's dietary needs or preferences.
Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Cleaned and sanitized kitchen equipment and surfaces.
Set up trays for patients upon request.
Monitored expiration dates on products and disposed of any spoiled or expired foods.
Processing Technician
Church Mutual Insurance Company IS
Merrill, WI
10.1988 - 03.2024
Monitored and documented production processes and equipment performance.
Assisted in troubleshooting process issues and recommending solutions for improvement.
Identified areas for improvement within existing processes, systems, and procedures related to production operations.
Utilized computer software programs such as Microsoft Office Suite for tracking and documenting information associated with job duties.
Communicated effectively with supervisors regarding progress updates or changes in work assignments.
Participated in team meetings to share best practices and discuss ways to improve overall productivity.
Prepared required documents and reviewed for accuracy.
Analyzed all processes and identified all fundamental issues and assisted in appropriate resolutions.
Analyzed process data with various statistical tools.
Actively took part in training classes and workshops, met one-on-one with vendors and delivered employee training on process equipment.
Education
High School Diploma -
Merrill High School
Merrill, WI
06-1985
Skills
Therapeutic Diets
Specialized meal preparation
Allergen awareness
Dietary modifications
Dining room setup
Customer Service
Kitchen Organization
Food Delivery
Computer Skills
Detail Oriented
Team Collaboration
Flexible Schedule
Cleaning and sanitizing
Time Management
Workload Management
Teamwork and Collaboration
Organizational Skills
Certification
Associate in Insurance (Class completed while employed with Church Mutual)
Certificate in Challenging Behaviors
Certificate in Abuse, Neglect and Exploitation of Residents