Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Sandra Reeves

Haines City,FL

Summary

Dedicated Reception and Customer Service skills. Experience answering phones and checking in customers.I have cashier experience, and various computer skills. If your looking for someone to provide excellent customer service, who is dedicated and honest, then give me a call or email.

Overview

24
24
years of professional experience

Work History

Receptionist-Check in Customers

Revolution Rentals
Mulberry, FL
02.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Receptionist/Office

Ron Tonkin Toyota/Mazda
Portland , Oregon
12.1993 - 02.2018
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

High School Diploma -

Beaverton High School
Beaverton, Oregon
06.1982

Skills

  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Positive Attitude and Energetic
  • Visitor and Customer Relations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist-Check in Customers

Revolution Rentals
02.2022 - Current

Receptionist/Office

Ron Tonkin Toyota/Mazda
12.1993 - 02.2018

High School Diploma -

Beaverton High School
Sandra Reeves