Sandra Richter
Livonia,MI
Summary
High energy and results-driven sales professional with a proven track record of success. Identifying, developing and managing strategic business relationships are strong suits. Seeking a key position where achievement, creativity, communication skills, and experience will benefit a sales or team management opportunity.
Overview
29
29
years of professional experience
Work History
Territory Sales Manager
Viking SupplyNet
11.2009 - 09.2024
- Continually grew $4.5M territory to over $23M specializing in Fire Safety Systems
- Increased sales and market penetration by working within multiple markets (including non-traditional)
- Recognized and awarded for exceeding sales goals from 2010 thru 2023
- Customer Service & Fabrication Sales Mentor from 2014 – Present
- Experience and success at all levels of sales cycle
Account Manager I
W. W. Grainger
06.1999 - 11.2009
- Managed $1.5 to $4.2 million packages specializing in Industrial and Contractor Market Segments
- “Special Teams” project 2007 –2009
- Penetrate and grow select challenge accounts
- Mentor Team lead for new and below goal Account Managers and selected Customer Service Associates
- Increased sales an average of11% over prior year, while averaging a profit margin of51.2%
- Selected as district lead to roll out GVA initiative to the Detroit sales teams
- Appointed to Grainger 2007 & 2008 “STARS” teams
Territory Manager
W. W. Grainger
10.1995 - 05.1999
- Managed a $2.3 Million package specializing in Airline, Aerospace and Hospitality Market Segments
- Increased sales an average of 14% over prior year
- 1997 Quartermaker & Annual Achiever Awards
Customer Service Team Lead
W. W. Grainger
06.1995 - 09.1995
- Selected as a member of Grainger’s Call Center Pilot Project (1 of 5 selected from pool of 44)
- Assisted with sales leads and administrative tasks for team of six Account Managers
- On-boarded newly hired Customer Service Associates and guided them through training processes
Customer Service Associate
W. W. Grainger
04.1995 - 05.1995
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Science - Human Resources Management & Marketing
California State University
Long Beach, CASkills
- Business Growth & Retention
- Strong Communicator at All Levels
- Time Management
- Self-Starter
- Like to Earn My Wins
- Team Building
Timeline
Territory Sales Manager
Viking SupplyNet
11.2009 - 09.2024
Account Manager I
W. W. Grainger
06.1999 - 11.2009
Territory Manager
W. W. Grainger
10.1995 - 05.1999
Customer Service Team Lead
W. W. Grainger
06.1995 - 09.1995
Customer Service Associate
W. W. Grainger
04.1995 - 05.1995
Bachelor of Science - Human Resources Management & Marketing
California State University
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