Alejandro Martinez
Yakima,WA
Summary
Proven Sales Manager and Car Detailer with a track record of enhancing customer satisfaction and boosting sales revenue at Ar1 Auto Wrecking. Skilled in strategic planning and customer service, adept at building relationships and leading teams to success. Achieved significant improvements in client satisfaction and operational efficiency through innovative strategies and meticulous attention to detail.
Overview
7
7
years of professional experience
Work History
Car Detailer
The Top Autos
01.2022 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, and applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing interior and exterior vehicles.
- Delivered consistent results while working independently on various car makes/models/styles within tight deadlines.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
Sales Manager
Ar1 Auto Wrecking
01.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Bachelor of Arts - Physiology
Central Washington University
Ellensburg, WA06-2024
High School Diploma -
East Valley High School
Yakima, WA06-2018
Skills
- Customer service
- Strategic planning
- Team collaboration
- Relationship building
Languages
Spanish
Full Professional
Timeline
Car Detailer
The Top Autos
01.2022 - Current
Sales Manager
Ar1 Auto Wrecking
01.2018 - Current
Bachelor of Arts - Physiology
Central Washington University
High School Diploma -
East Valley High School
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