SANDRA SANGER
BECKLEY
Summary
Detail-oriented professional with strong record management and office administration skills. Experienced in facilitating effective communication and enhancing workflow. Committed to delivering exceptional customer service and implementing streamlined processes.
Overview
2
2
years of professional experience
Work History
Front Office Manager
WHITECAP WASTE
Beckley
02.2023 - 05.2025
- Developed and maintained filing systems for important documents and records.
- Assisted with onboarding new employees and training them on office procedures.
- Facilitated communication between departments to enhance workflow effectiveness.
- Oversaw office maintenance tasks to ensure a clean working environment.
- Implemented new administrative procedures to streamline daily operations effectively.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Coded and entered daily invoices with in-house accounting software.
- Provided training to new hires on office policies and procedures.
Education
GED -
MOUNT HOPE HIGH SCHOOL
Mount Hope, WVSkills
- Record management
- Office administration
- Customer service
- Invoice processing
- Staff supervision
- Communication strategies
References
References available upon request.
Timeline
Front Office Manager
WHITECAP WASTE
02.2023 - 05.2025
GED -
MOUNT HOPE HIGH SCHOOL