Sandra Scarfo
Newington
Summary
Dynamic and detail-oriented professional with experience as a Receptionist at the Medicaid Office, excelling in customer service and data management. Proven ability to maintain accurate records and foster positive client relationships, ensuring a welcoming environment. Skilled in telephone reception and team collaboration, committed to enhancing operational efficiency and client satisfaction.
Overview
23
23
years of professional experience
Work History
Office Clerk in Training
CT State Community College
08.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Receptionist
Medicaid Office
05.2002 - 09.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
No Degree - Office Receptionist in Training
CT State Community College
950 Main ST. Hartford CT08-2025
High School Diploma -
Francisco Mendoza
Isabela, Puerto Rico05-1981
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- Team collaboration
- File maintenance
- Telephone reception
- Inventory control
Languages
Spanish
Native or Bilingual
Timeline
Office Clerk in Training
CT State Community College
08.2023 - Current
Receptionist
Medicaid Office
05.2002 - 09.2009
No Degree - Office Receptionist in Training
CT State Community College
High School Diploma -
Francisco Mendoza
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