Lizet Garcia
San Pedro,United States
Summary
Previously, professional office operations specialist with focus on data accuracy and efficiency. Proven track record of improving data entry workflows and ensuring meticulous record-keeping. Reliable team collaborator, adaptable to dynamic work environments, and committed to achieving organizational goals. Skilled in database management and problem-solving. Professional with strong background in data management and administrative support, prepared for this role. Skilled in data entry, database management, and accuracy. Known for reliability in team settings and adaptability to changing requirements. Focused on delivering high-quality results through effective collaboration and attention to detail. . I am bilingual also speak Spanish. Thank you for your time—I look forward to learning more about this opportunity!
Sincerely,
Lizet Garcia
Overview
15
15
years of professional experience
Work History
Office Assistance/Office Data Entry Clerk
Volunteers of America
08.2021 - Current
- I am responsible for transferring data from paper formats into computer files or database systems.
- I type files information and create spreadsheets, verifying them against source documents at different stages during the process, including coding information, troubleshooting processing errors and achieving an organization's goals by completing the necessary tasks.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.
- Enhanced office efficiency by maintaining electronic files and organizing documents for easy retrieval.
Office Assistant/Receptionist
Nickerson Insurance
07.2019 - 11.2019
- Handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Cashier
buy buy baby
04.2018 - 06.2019
- Customer service representative supports customers by providing helpful information, answering questions, and responding to complaints.
- They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Merchandiser
Best Buy
10.2013 - 03.2017
- Merchandisers help a company optimize their sales and profits by ensuring that retail stores and online stores are stocked with the right products in the right quantities.
- This may include stocking shelves, arranging and maintaining product displays, pricing products, and monitoring the store inventory.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Facilitated training sessions for new merchandisers, improving team skills and performance.
- Increased customer engagement by providing knowledgeable product recommendations.
- Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
- Streamlined restocking process, reducing time from shipment arrival to floor display.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
EVS Technician
Little Company of Mary
03.2012 - 11.2014
- The EVS Technician performs cleaning duties in alignment with the vision and Core Values of the organization and according to pre-established schedules and infection control guidelines.
- The EVS Technician maintains assigned patient and non-patient areas in a clean, safe and sanitary condition at all times.
- Clean, mop and sanitizes resident room toilet and bath.
- Cleans nursing stations, halls, lobbies, treatment rooms, recreation areas lounges and dining areas.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
- Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
- Collaborated with other EVS technicians to ensure comprehensive cleaning coverage in all assigned areas.
- Operated industrial floor machines to strip, buff and wax floors to maintain shine and finish.
- Ensured proper handling and storage of chemicals, minimizing risks associated with hazardous material exposure.
- Mixed and blended cleaning solutions to proper concentrations.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Exceeded performance goals related to response times for urgent cleaning requests, contributing to improved patient experiences during their stay at the hospital .
- Maintained inventory levels for cleaning supplies, anticipating needs and preventing shortages that could impact service delivery.
- Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.
- Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
Cashier
TJ Maxx
05.2010 - 01.2012
- Customer service representative supports customers by providing helpful information, answering questions, and responding to complaints.
- They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Reduced processing errors by meticulously following transaction procedures.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School -
Narbonne High School
06.2011
Beauty - General Safety and Sanitation Procedures, Client Services, Facials, Make-up and Hair Removal, Manicuring and Pedicuring, Professional, Legal, and Ethics, Hair Coloring and Highlighting, Permanent Waving and Chemical Relaxing, Scalp and Hair Color
Marinello Schools of Beauty
11.2012
Skills
- Creativity
- Ability to Multitask
- Computer Skills
- Teamwork
- Microsoft PowerPoint
- Microsoft Excel
- Ability to Work Under Pressure
- Effective Time Management
- Ability to Work in a Team
- Fast Learner
- Strong technical receptionist
- Dependability
- Microsoft Office
- Customer Service
- Communication Skills
- Technical troubleshooting
- Administrative support experience
- Confidentiality and discretion
- Process improvement strategies
- Research and analysis
- Data entry software
- Information security awareness
- Office administration
- Data entry
- Data collection
- Administrative support
- Mail handling
- Fast typing speed
- Accuracy and attention to detail
- Professionalism and work ethic
- Strong communication skills
Personal Information
Title: General Office Assistant
Languages
Spanish
Full Professional
Timeline
Office Assistance/Office Data Entry Clerk
Volunteers of America
08.2021 - Current
Office Assistant/Receptionist
Nickerson Insurance
07.2019 - 11.2019
Cashier
buy buy baby
04.2018 - 06.2019
Merchandiser
Best Buy
10.2013 - 03.2017
EVS Technician
Little Company of Mary
03.2012 - 11.2014
Cashier
TJ Maxx
05.2010 - 01.2012
High School -
Narbonne High School
Beauty - General Safety and Sanitation Procedures, Client Services, Facials, Make-up and Hair Removal, Manicuring and Pedicuring, Professional, Legal, and Ethics, Hair Coloring and Highlighting, Permanent Waving and Chemical Relaxing, Scalp and Hair Color
Marinello Schools of Beauty
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