Sandra S Carranza
Houston,TX
Summary
Organized and patient-focused Dental Office Coordinator with nearly 4 years of hands-on experience in clinical dental assisting, office operations, and staff training [2022-2024]. Proven track record at Jefferson Dental & Orthodontics in onboarding new clinical staff, optimizing patient workflows, and ensuring strict compliance with radiation and sterilization protocols. Combines strong clinical knowledge with exceptional customer service and multitasking skills gained in high-volume retail environments. Skilled at managing patient check-ins, insurance compliance, and scheduling to deliver top-tier patient care.
Overview
2025
2025
years of professional experience
Work History
Lead / Dental Assistant
Jefferson Dental Health
Houston, Texas
11.2022 - 08.2024
- Trained and onboarded new clinical staff on office protocols, patient safety guidelines, and clinical procedures to maximize team competency.
- Assisted dentists during complex clinical treatments, examinations, and procedures, ensuring patient comfort and safety.
- Operated diagnostic X-ray equipment safely, strictly adhering to radiation guidelines to deliver high-quality images for evaluations.
- Managed medical instrument sterilization and room preparation, maintaining immaculate compliance with health sector regulations.
- Executed specialized maintenance protocols, including weekly clinical spore testing and dental machinery upkeep, to ensure zero operational downtime.
- Obtained and accurately documented patient vital signs, managing digital health charting and educating patients on oral care.
Bakery Clerk & Shift Trainer
Bolillo bakery
Houston, Texas
05.2019 - 11.2021
- Accelerated team performance by training new hire personnel on retail company policies and point-of-sale (POS) system operations.
- Managed accurate financial transactions at the cash register, balancing cash drawers daily during high-volume busy periods.
- Boosted customer satisfaction scores by proactively assisting patrons with product selection and resolving service inquiries.
- Maintained strict compliance with food health safety standards by auditing, organizing, and cleaning display cases.
- , consistently ensuring product quality and appeal.Balanced food production tasks with front-of-house service
Sortation Associate | Amazon Sortation Center – Ho
Sortation Associate | Amazon Sortation Center – Ho
Houston, Texas
- Processed and routed inventory shifts in a fast-paced environment, organizing packages systematically by size and final destination.
- Utilized warehouse scanning technologies to track shipments accurately and prepare customer orders for transit.
- Maintained a zero-incident safety record by strictly adhering to established corporate safe work methods and precautions.
- Collaborated with logistically diverse teams across flexible day, night, and weekend shifts to meet high-volume delivery deadlines.
Education
High School Diploma -
Northbrook Senior High School
Houston, TX05-2022
Skills
CORE COMPETENCIES
- Leadership & Training: Staff Onboarding, Workflow Optimization, Peer Mentorship
- Healthcare Operations: Patient Preparation, Clinical Sterilization, Safety Compliance, X-Ray Operation
- Customer & Financial Operations: POS Systems, Cash Handling, Client Relations, Conflict Resolution
- Logistics & Inventory: Quality Control, Supply Tracking, Shift Scheduling, Database Scanning
Timeline
Lead / Dental Assistant
Jefferson Dental Health
11.2022 - 08.2024
Bakery Clerk & Shift Trainer
Bolillo bakery
05.2019 - 11.2021
Sortation Associate | Amazon Sortation Center – Ho
Sortation Associate | Amazon Sortation Center – Ho
High School Diploma -
Northbrook Senior High School